Sr Communications Specialist

Overview:

We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.  

How you can make a difference

Reporting to the Director of Client Communications, the Communications Specialist II will be required to write for various communications channels, which may include email, web, intranet, newsletters, collateral, and communications calendars for both internal and external audiences. Strong organization and written communication skills are needed as the position requires working cross functionally with all departments.

The Communications Specialist II will represent the company's products and services in all post-sale communications (i.e., all pieces that are not sales or marketing oriented). The role focuses more on operational communications rather than marketing. You will be responsible for communication with multiple HealthEquity audiences, which may include teammates and the general public. Customer types include health plan partners, brokers, clients, members and prospects.

What you’ll be doing 

• Draft copy for all post-sale communications and campaigns.
• Copy, edit, proofread, and revise communications.
• Build and handle email templates as needed.
• Evaluate internal and external communication plans and recommend change or innovation as appropriate. Stay informed of communication trends and opportunities.
• Handle emails sent from several different email platforms.
• Maintain and update the Communications calendar and library.
• Collaborate with departments communication needs and requests.
• Write and report on email delivery statistics and come up with strategies to improve engagement.
• Build weekly, monthly and quarterly newsletters working closely with SMEs for both business segments and across all customer types (e.g., teammates, HSA client, HSA member, HSA broker; RA client, RA member, RA broker).
• Create and deploy original email campaign ideas.
• Assist with any and all written copy needs, companywide.
• Other miscellaneous projects as assigned.

What you will need to be successful 

• Ability to work both independently and with other teams and departments.
• Bachelor's degree in English, communications, marketing, public relations, or journalism or equivalent work experience (4-6 years).
• Excellent writing skills and attention to detail.
• 4-6 years’ experience with writing and editing in a formal capacity (healthcare or financial industries, preferred).
• Prioritize and balance a variety of assignments simultaneously.
• Detail oriented and possess excellent verbal and written communication, project management and decision-making skills.
• Proficient in MS Office, PowerPoint and Excel.
• Experience with a CRM program and web content management program a plus.
• Understanding of healthcare financial accounts (e.g., HSA, HRA, and FSA) is highly desirable

#LI-Remote

This is a remote position.

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

Come be your authentic self

HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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