Clinical Development Specialist - Texas

Position Summary:

This role is located in Texas.

The Clinical Development Specialist implements support team training programs at Blue River PetCare practices.  The Clinical Development Specialist evaluates team members, supports practice workflow /efficiency, provides skills-based training, and transitions training programs for administration by practice leaders.

• Administer training programs for support teams (Veterinary Technicians, Veterinary Assistants, Customer Service Representatives, and other non-veterinarian team members), establish expectations and progress goals with practices, train technical skills, improve practice workflow and efficiency, and demonstrate measurable improvements.  Responsibilities include:
  •  Introduce of training programs  
  • Virtual/in-person practice support
  • Provide participant accountability
  • Transition role to practice once program is well-established
• Identify skill/operational improvement areas alongside Practice Managers, Medical Directors, and Field Operations teams
• Help practices build and maintain a healthy workplace culture

• AVMA-Accredited Veterinary Technician program graduate preferred
• Maintain high level of clinical knowledge via regular Continuing Education

• Passion for teaching, skill development, and professional growth for support team members and BRP practices
• Active Veterinary Technician credential in good standing (duration 2+ years) in minimum one state required
• Minimum five years of clinical veterinary practice experience, leadership role strongly preferred
• Strong interpersonal and written/verbal communication skills
• Positive attitude, helpful, professional, detail oriented, and organized
• Strong veterinary medicine technical knowledge from support team perspective
• Change implementation and conflict management proficiency
• General understanding of financial metrics, efficiency, and decision-making within veterinary practices preferred
• Ability to manage multiple tasks/projects in a timely manner required

• Must be able to travel to clinics as needed, up to 75%
• Must be licensed and able to operate motor vehicle and travel via automobile/air
• Position requires stationary sitting and to be on feet for substantial periods of time
• Frequent communication with practice management teams, practice teams, and corporate office via email/phone. Ability to exchange clear, accurate data in these situations required.
• Occasionally move equipment and supplies weighing up to 50 pounds
• Frequent keyboarding/use of computer

• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
• Veterinary equipment usage and maintenance knowledge
• PIMS Software experience preferred

Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement. We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.

Diversity is embraced at Blue River PetCare and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.

• 73% of BRP leadership roles are held by women.
• 63% of 2023 new hires were people identifying as women.
• 59% of BRP leadership roles director-level and above are held by women.
• 42% of 2023 new hires were people identifying as non-white.

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