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Field Service Coordinator - Operations, ( 24-9691)

Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Bachelor or Master's degree in business is preferred., Experience in a customer service environment., Intermediate knowledge of Microsoft Office., Demonstrated leadership and decision-making skills..

Key responsabilities:

  • Coordinate mobilization and demobilization of field employees.
  • Manage logistics related to travel for craft employees.
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Job description

Description

Description
FieldCore, part of GE Vernova is looking for an exceptional Field Service Coordinator to join our North American Regional Operations team based in Mexico.
 
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.
 
GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.
 
Let’s Talk about the Role 
 
As the Field Service Coordinator, you will organize mobilization and demobilization of North American (NAM) craft employees. You will book travel, ensuring employees have all the needed training & certifications, keeping track of standard documents as well as reconciling project travel costs.
 
How You Will Make a Difference: 
 
  • Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites 
  • Manage and coordinate with craft employees all the logistics details related with mobs and de-mobs 
  • Place and follow up vendor quotes requests and requisitions and ensure on time Open PO Closure 
  • Codify and upload invoices related to T&L expenses for mobilizations, office services, and insurances non-billable to customers to ensure proper payment to suppliers 
  • Coordinate mobilizations and demobilizations of field employees related to conferences, trainings, and work-out events 
  • Coordinate T&L logistics associated to kick off meetings, work-outs as per SM guidance 
  • Arrange ground transportation for field employees during outages; ground transportation should follow outage security plan and T&L guideline 
  • Support contingent Craft Employees with Concur reimbursements 
  • Coordinate the delivery of EPP, credit cards, IT equipment and Immigration/legal documents to field employees from office to employee location 
  • Responsible of follow up on documentation including medical appointments, immigrations, and government clearances before site access for field employees 
  • Support field employees with filling and submitting formats or applications for visas or work permits 
  • Tracking and updating standard documentation for all field employees 
  • Coordinates Third-party vendors Document Delivery of for review and site access 
  • Support craft employees with cash payments of visas or work permits 
  • Support resource managers with onboarding of craft employees, for example systems training 
  • Support resource managers with other tasks to craft employees as needed 
 
Skills for Success 
  
You will be highly customer focused administrator with experience within a customer service environment as well as: 
 
  • Excellent communication, time management and organizational skills 
  • Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork 
  • Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook) 
 
A formal education and subsequent University Bachelor or Master’s degree in business are nice to have, but we are most interested in your total experience and professional achievements.
  
We're determined to be the best place to grow 
  
People are the heart of our organization and we put them first in everything we do. From professional development to a wide range of training opportunities, we continually strive to create an empowering and healthy place to work. Combining our values of growth and World-Class Execution is what sets our workplace apart from the rest. Only FieldCore can offer this wide range of opportunities across the power generation industry, combined with excellent career paths in technical, functional and leadership areas
  
What’s in it For You 
  
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all FieldCore associates. Not only this but you’ll also be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
 
Inclusion & Diversity  
  
We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.
 
As an equal opportunity and affirmative action employer, FieldCore is committed to support disadvantaged groups whilst providing equal opportunities for both FieldCore associates and applicants alike.
 
Join us at FieldCore where results can be achieved by embracing a community of belonging.

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication

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