IVA Business Systems Analyst - PA2025Q1JB035

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

A business systems analyst (BSA) uses information technology to improve business processes and bridge the gap between business needs and technical solutions.

• Ensuring compliance: BSAs ensure compliance with regulatory standards and best practices. 
• Maintaining documentation: BSAs maintain documentation and provide regular reports to stakeholders. 

• Preparing technical reports: BSAs prepare technical reports by collecting, analyzing, and summarizing information and trends. 

• Analyzing business needs: BSAs evaluate business requirements and needs across departments to identify areas for improvement. 

• Designing systems: BSAs design systems to implement changes and improve business processes. 
• Providing recommendations: BSAs recommend new or enhanced systems, software, upgrades, and modifications. 
• Managing projects: BSAs lead development projects, manage resources, and monitor project progress. 

What You Will Bring:

• Bachelor’s degree and 5 years of work-related experience.
• Experience with Contact Center and/or IVR software preferred.
• A passion for continuous learning as well as the ability to learn quickly and apply new skills.
• Flexibility/Ability to be proactive, possesses good problem-solving skills and the capability to find solutions and the ability to successfully meet deadlines.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.