What's the role?:
The team
Driven by our continuous dedication to quality, HERE has created the Global Quality Excellence organization, to drive the next chapter of our quality leadership.
This new team serves as the cornerstone and a center of gravity for our quality practices aiming to set and maintain high standards across our products and processes. The team will work with key stakeholders to define key performance indicators (KPIs), enhance testing methodologies, and align our practices with industry and customer expectations, we seek to set a new standard of quality that establishes HERE as an industry leader.
Within this broader initiative, the to be build Quality Transformation & Analytics Team plays a critical role. By collaborating across our value chain, we identify high-impact opportunities for improvement, support program management and ensure results are delivered and deliver clear, actionable insights that resonate with both customers and employees and enable proactive management decision making
The role
As the Lead Quality Analytics Specialist, your expertise in both data analytics and communication will be critical to our success.
You’ll leverage your analytical skills to uncover key data trends, transforming complex information into actionable insights that guide our strategic direction. Equally, your ability to communicate these insights effectively—crafting clear, compelling narratives for diverse audiences—will ensure that data-driven decisions resonate across the organization.
This role is ideal for someone who combines a proactive, analytical mindset with exceptional communication skills, enabling impactful, results-oriented storytelling through data.
What will you do
- Data Discovery & Analysis - Identify trends and patterns within business data, supporting quality improvement across the organization.
- Data Modeling - Collaborate with the data architect to develop and optimize a business information data warehouse.
- Business Intelligence - Drive insights distribution, partnering with visualization teams to present data meaningfully.
- Monitoring & Reporting - Track critical metrics, alerting the business to potential risks and crafting executive summaries to support high-impact communications.
- Quality Storytelling - Create a compelling quality narrative in accessible language, supporting end-to-end communications for the transformation program.
Who are you?:
- Analytical Expertise - Skilled in data and process analysis, with proficiency in tools like Tableau and dashboards.
- Curiosity & Proactivity - A dynamic mindset with a knack for simplifying complexity and distilling clear insights.
- Communication Savvy - Ability to articulate complex data in concise, accessible language, making insights actionable and compelling.
Qualifications
- Proven experience (4+ years) in business analysis with a focus on data interpretation, visualization, and executive summary creation.
- Advanced analytical and critical thinking skills with a strong business acumen.
- Demonstrated ability to translate complex data into clear, impactful recommendations and narratives.
- Strong organizational skills, adept at working across abstraction levels and managing multiple priorities within deadlines.
Join us in setting a new benchmark for quality and driving meaningful change across HERE.
What do we offer?
Our culture is founded on openness, teamwork and honesty, with colleagues who are forward-thinking in their field, resilient and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We offer a very interesting compensation package always taking personal development and a healthy work-life balance in consideration.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. - #LI-MS1 #LI-Hybrid
Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
