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Virtual Assistant for a Cleaning Company in the US (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Part time
Work from: 
Connecticut (USA), United States

Offer summary

Qualifications:

Excellent communication skills, Experience in customer service, Familiarity with scheduling tools, Basic knowledge of payment processing.

Key responsabilities:

  • Respond to incoming calls and inquiries
  • Schedule cleaning appointments and follow-ups
Virtual Coworker logo
Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
About Virtual Coworker
You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.
See more Virtual Coworker offers

Job description

  • ​Respond to incoming calls professionally, addressing customer inquiries and scheduling cleaning appointments.
  • Return any missed calls or voicemails promptly, ensuring customers’ needs are met.
  • Send text message reminders to cleaning staff, including details about the location, type of cleaning, duration, and any other relevant information for the upcoming jobs.
  • Ensure cleaning staff take before-and-after photos of completed jobs for quality assurance and promotional purposes.
  • Handle payment processing, ensuring all transactions are completed accurately and promptly.
  • Build prospecting lists to identify potential clients, including businesses, nightclubs, and banks that may require cleaning services.
  • Reach out to potential clients via cold calls to introduce the company's services, follow up on leads, and generate new business opportunities.
  • Assist with the interview process for prospective cleaners, as needed, and help with hiring decisions.
  • Schedule follow-up appointments with clients, ensuring the sales process is completed and new cleaning services are booked.
  • Support other administrative tasks as needed


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Cold CallingPayment ProcessingLead GenerationSetting AppointmentsProspect ResearchAdministrative Support

Other Skills

  • Time Management
  • Communication
Are you interested?

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