Medallia Test Engineer (Remote Opportunity) at VetsEZ

VetsEZ is seeking a remote DevOps Automation Engineer to support our client, the Department of Veterans Affairs, by providing quality assurance testing support for VA data management solutions. This professional will be responsible for developing data models, ensuring data quality, and testing technology platforms to enhance the Veteran experience. The candidate will also develop, test, deploy, and maintain ETL processes across client environments. Strong experience in data analytics, databases, ETL, data warehousing, and DevOps for code management and deployment is required.

The candidate must reside within the continental US.

Responsibilities:

• Collaborate with business analysts, developers, and data engineers to understand project requirements and develop detailed test plans and test cases for the Medallia platform.
• Perform functional, regression, and integration testing on Medallia survey forms, feedback mechanisms, and related components to ensure platform performance; Verify the accuracy and completeness of customer feedback data, ensuring alignment with client business requirements.
• Identify, report, and resolve defects, inconsistencies, and issues in Medallia survey data collection, reporting, and analysis.
• Develop and execute automated test scripts for repetitive and critical test cases to enhance testing efficiency, as well as stay current with Medallia platform enhancements and industry best practices in quality assurance.
• Ensure updates to the Medallia platform do not negatively impact existing functionality; Maintain comprehensive documentation of test cases, results, and processes for audit and reference.
• Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6-12 years of experience in quality assurance and testing, with a focus on web-based applications and data validation.
• Proficient in test management tools and test automation frameworks (e.g., Selenium, JIRA, TestRail, JAWS).
• Skilled in defining internal quality control standards and maintaining reliability programs in line with industry standards and best practices.
• Strong analytical and problem-solving skills with exceptional attention to detail.

Additional Qualifications:

• 2+ years of experience working in or with the Federal Government. Knowledge of VA/DHA/HHS practices is a plus.
• 3+ years of experience with Medallia platform configurations and configuration quality assurance testing.
• Experience integrating customer experience management systems with third-party solutions, such as Salesforce and Qualtrics Platform Configurations.

Benefits:

• Medical, Dental, and Vision coverage.
• 401k with Employer Match.
• PTO + Federal Holidays.
• Corporate Laptop.
• Training opportunities.
• Remote Opportunity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.