Owns the output of a key discipline within Application Development and typically manages a team of Application Development job family roles. Helps manage a strategic program representing a major company initiative by providing central expertise, governance, and control within or independent of a formal Program Management Office (PMO). Responsible for planning, organizing, and controlling resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints. Identifies, suggests, and implements best practices to facilitate best solutions and methods that will optimize processes in all business areas. Gathers and reports consolidated project status and financial information to leadership. Utilizes in-depth professional knowledge and experience to set departmental goals which align with functional strategy. Focuses on achievement of departmental goals and plays a significant part in achieving functional goals.
The US Government Provider Engineering department is hiring an Application Development Director. This role will serve as End to End strategy lead for Provider technology to deliver robust Provider solutions for the Dedicated Medicare Operating Model (DMOM program) – a highly complex, strategic initiative for Cigna that must be delivered by 1/1/2025. This critical and complex domain is at the core of the program architecture and will determine the success of the program given its intersection points with the Enrollment and Claim domains. This role will collaborate with technology teams, cross domain teams, and key stakeholders across technology and business in order to deliver the required Provider capabilities
Key Responsibilities
Lead the Provider data end to end strategy to deliver best in class capabilities that are in alignment with the Technology Strategy and Enterprise Architecture vision.
Develop and implement a robust and achievable data solution that facilitates the transition from the current state to the destination.
Determine most effective way to leverage data driven approach for provider capabilities such as demographics/profile (MDM), availability, scheduling, contracting & networking, and pricing.
Data solution lead to drive outcomes by establishing patterns, journey maps and solutions with end consumer in mind.
Develop and promote architecture best practices, guidelines, and tools for the Enterprise to help the delivery of foundational data management capabilities.
Work with business, solution, and integration architects across technology groups as necessary to ensure the strategy built for data supports advancement of Provider capabilities.
Be vigilant in staying current on industry data and analytics trends and emerging technologies specifically for data management area.
Required Experience/Qualifications – 15+ Years
Experience as Provider Solution lead for technology program.
Medicare experience is good to have but not required – Enrollment, Claims, Provider, Fulfillment, Service, Broker etc.
Experience in following capabilities is preferred but not required: Provider, Claims, Billing, Membership, Reconciliation, FDR’s, Third party vendors, and Fulfillment.
Experience leading and managing multiple teams through influence to drive Large transformation complex programs and organizations.
Deep understanding of Agile principles, SDLC processes, agile development and testing practices.
Bachelor’s degree or equivalent experience required.
Experience working with multiple groups, both internally and externally – clients, engineering, and product management teams
Preferred experience working for a program involving a highly matrix organization within a heavily integrated environment.
Excellent attention to detail, with strong program management skills.
Excellent written and oral communication skills
Ability to work with shifting priorities to meet project requirements; self-motivated.
Budget, cost and profitability management skills
~ 50% of travel may be necessary
Education
Bachelor’s degree in a related field or equivalent work experience
Agile trained
The position is required to be working from Nashville TN location or 50% travel or on a need basis
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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