Technical Program Manager - Remote

Overview

We are looking for an experienced and dynamic Technical Program Manager (TPM) to join our team and drive complex technical projects from conception to completion. The ideal candidate will possess a blend of technical expertise and outstanding project management skills to ensure that cross-functional teams work harmoniously towards shared objectives. As a TPM, you will play a pivotal role in facilitating communication between engineering, solutions management, and other stakeholders, ultimately ensuring that programs meet deadlines, stay within scope, and adhere to budget constraints. If you are passionate about technology and thrive in a collaborative environment, we invite you to bring your expertise to our innovative team.

This is a remote role in the US.

Responsibilities

• Drive planning and execution of one or more major technical programs (strategic project or a group of strategically aligned projects) on schedule and within budget as specified.
• Work closely with engineering, solutions management, and other functional teams to align on program and project goals, priorities, and deliverables.
• Ensure the use of appropriate processes and standards throughout the program lifecycle.
• Identify potential risks and develop mitigation strategies to minimize project impact; proactively address challenges that arise during project execution.
• Define a communication plan suitable to the program size and importance.
• Serve as the primary point of contact for project updates; effectively communicate project status, risks, and changes to stakeholders throughout the organization.
• Anticipate and communicate the impact of program decisions and actions on client commitments / expectations.
• Collaborate with stakeholders to gather and define project requirements, ensuring alignment with business objectives and technical feasibility
• Engage with development team on technical aspects of the program including but not limited to design, tooling, and issue resolution.
• Establish trusted relationships with the project team, key influencers/stakeholders, and executive leadership.
• Build relationships across organizational functions (internal and external, as required by the program) at various levels including, but not limited to, decision makers.
• Motivate the team to drive toward success and find ways to overcome difficulties.
• Share and encourage others to share and use the lessons learned from program.
• Maintain comprehensive program documentation, including program plans, timelines, status reports, and meeting notes, to ensure transparency and clarity among team members.

• Continuously evaluate and drive operational efficiency by implementing best practices and optimizing processes .
• Implement agile methodologies, helping to facilitate scrum meetings, sprint planning, and retrospectives, while ensuring teams adhere to best practices in agile project management.
• Monitor project progress against key performance indicators (KPIs) and deliver regular updates on project milestones to upper management.

Qualifications:

Academic:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. A master’s degree or MBA is a plus.
• PMP, PMI-ACP, PRINCE2 or similar project management certification preferred.
• Scrum, or SAFe certification preferred

Experience:

• 5+ years of experience in technical program management or project management, preferably in a technology-driven environment.
• Proven track record of successfully managing complex projects with cross-functional teams, delivering projects on time and within budget.
• Experience with agile methodologies (Scrum, Kanban) and familiarity with project management tools (e.g., TFS, JIRA, Confluence, Smartsheet, Microsoft Project).

Skills:

• Deep technical background with the ability to understand and communicate technical concepts effectively.
• Excellent organizational, problem-solving, and analytical skills.
• Exceptional communication skills, both verbal and written, with a knack for conveying information clearly and concisely.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Strong leadership skills with the ability to inspire and motivate teams, fostering a collaborative culture.
• Strong organization and time management skills.
• Excellent analytical and problem-solving skills with a high attention to detail.
• Excellent communication, presentation, and interpersonal skills, and ability to work with diverse personality types.
• Ability to manage multiple programs/projects and deadlines simultaneously.
• Build and maintain strong and trusting relationships with team, stakeholders, and senior leaders.
• Must be highly self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems.
• Superb negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts.
• Ability to identify and remove impediments, as well as prevent distractions for the team.
• Strong conviction in the role of program management and willingness to take on challenges.
• Advanced MS Office Suite skills are required (PowerPoint, Word, Excel, Teams).

Travel Requirements:

• May require other travel for business needs.

Working Arrangements:

• Work is performed in a remote office environment with minimal exposure to health or safety hazards.