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Head of Community Engagement

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Cayman Islands

Offer summary

Qualifications:

5+ years in community engagement, Experience leading online communities, Deep understanding of Web3, Exceptional communication skills.

Key responsabilities:

  • Identify and recruit KOLs
  • Develop community engagement strategy
  • Organize events to drive community growth
  • Foster conversations and provide support
The Arbitrum Foundation logo
The Arbitrum Foundation Information Technology & Services Startup https://arbitrum.foundation.com/
11 - 50 Employees
About The Arbitrum Foundation
Experience Web3 development the way it was meant to be with Arbitrum’s suite of scaling solutions. Benefit from faster speeds and significantly lower costs, with the same level of security as Ethereum. Our ambitious team consists of top minds from Accenture, Adobe, Amazon, Amex, Apple, Barclays, Binance, Cisco, Cosmos, DoorDash, Google, Intel, JP Morgan Chase, NASDAQ, Niantic, Polkadot, Princeton, Symantec, The White House, and more. Arbitrum ecosystem and strategic partners include 0x, Alchemy, AAVE, Balancer, Binance, Bybit, Chainlink, Circle, Coinbase, ConsenSys, Crypto.com, Dune, Frax, GMX, Google, Graph, Huobi, KuCoin, Lido, MakerDAO, MetaMask, MoonPay, Nansen, OKX, OpenSea, QuickNode, Reddit, Sushi, TreasureDAO, Uniswap, Zapper, and more. Arbitrum (Offchain Labs) is backed by top investors including Lightspeed Venture Partners, Pantera, Polychain Capital, Coinbase Ventures, Redpoint, Samsung Next, Mark Cuban Companies, and more.
See more The Arbitrum Foundation offers

Job description

The Arbitrum Foundation is seeking a passionate and strategic Head of Community Engagement to lead the charge in building a vibrant ecosystem for Arbitrum One, Nova, Orbit and more products coming in the pipeline. As a champion of community engagement, you'll be responsible for crafting an inclusive and dynamic space where developers, users, and enthusiasts can connect, collaborate, and propel the future of Ethereum scaling solutions.

Duties & Responsibilities
  • Identify and recruit KOLs and Institutional KOLs within your region.  Evaluate potential KOLs based on their reach, influence, engagement, and alignment with Arbitum’s brand values and goals.
  • Develop and execute a comprehensive community engagement strategy across various platforms (Twitter, Discord, etc.)
  • Establish a strong personal brand as a thought leader in the Web3 space.
  • Cultivate a welcoming and inclusive online environment for the global Arbitrum community.
  • Foster meaningful conversations, address community inquiries, and provide exceptional community support.
  • Organize engaging online and offline events (AMAs, hackathons, meetups) to drive community growth and excitement.
  • Identify and nurture community leaders and influencers.
  • Collaborate with other departments (Marketing, Devrel) to ensure seamless communication and community alignment.
  • Analyze community sentiment and engagement metrics to identify areas for improvement.
  • Stay up-to-date on emerging trends in community management and online engagement strategies.

    • Requirements
  • 5+ years in community engagement, preferably last 3 years in Web3
  • Proven experience leading and managing online communities.
  • Deep understanding of Web3 and the developer/user landscape, and the Arbitrum ecosystem.
  • Exceptional written and verbal communication skills, with the ability to communicate effectively with the community.
  • Experience engaging in the Arbitrum (or Ethereum) community.
  • Excellent communication and interpersonal skills, with a talent for building rapport.
  • Experience in fostering a positive and productive online environment.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks.
  • Experience with community management tools and platforms (Discord, social media listening tools, etc.)
  • A data-driven approach with the ability to analyze and interpret community metrics.

    • Required profile

    Experience

    Industry :
    Information Technology & Services
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Community ManagementWeb 3.0Civic EngagementSocial SupportEvent SchedulingData AnalysisEmerging TechnologiesThought LeadershipSocial Media

    Other Skills

    • Organizational Skills
    • Social Skills
    Are you interested?

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