Bilingual Inside Agency Sales Specialist

As an Agency Sales Representative (ASR) your primary responsibility will be to generate new business opportunities and maintain strong relationships with existing customers. You will play a crucial role in expanding the company's customer base, increasing sales revenue, and achieving targets through effective sales strategies and exceptional customer service in your assigned territory.

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Prospects, screens, and appoints new independent agents.
• Maintains an agency prospect list by state and updates it at least quarterly.
• Periodically reviews online sources for new prospective agents (competitor websites, online yellow & white pages, association memberships, etc.)
• Performs sales calls to independent agents via telephone to showcase product features and benefits and drive quotes and sales.
• Act as a trusted advisor by providing expert guidance, resolving queries, and addressing concerns promptly.
• Provides necessary training related to company products and system enhancements.
• Assists with developing and implementing departmental and regional agency sales initiatives and state-specific strategies.
• Produces various reports related to specific territories/agents and their profitability and loss.  Manage other reports as requested by management.
• Collaborate with internal departments, such as marketing, product development, and customer support, to ensure seamless customer experiences.
• Travels within territory 2-4x per year with field representative

Specialized Knowledge & Skills Requirements

• Must pass bilingual assessments in reading, understanding, writing, and conversing fluently in both Spanish and English.
• Experience with Microsoft Office required; intermediate Word & Excel skills a must. Knowledge of the company’s systems and products helpful. Also, ability to learn product & underwriting guidelines and technology interface.
• Position requires the ability to perform basic math calculations (addition, subtraction, multiplication, and division) and basic statistics.
• Ability to collect, compile and organize facts, figures and/or other information in accordance with agency sales guidelines.
• Ability to use innovative thought to develop ideas, which have a positive effect on existing methods, services or products.
• Position requires the ability to provide oral and written communication regarding independent agent/territory issues to various departments and levels of management.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.