DEI, Culture & Engagement Manager (12 Month Secondment/FTC)

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Salary Range

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Job Description Summary

Job Description

JOB TITLE: Diversity, Equity & Inclusion (DE&I), Culture & Engagement Manager

SALARY: From £57,546 (depending on location)

LOCATION(S): London, Manchester and Cardiff (other locations would be considered)

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

This is a 12 month FTC opportunity.

About this opportunity

Consumer Lending is a division of Lloyds Banking Group that is the centre of excellence for lending propositions. In Consumer Lending, there’s a strong focus on helping customers spend and borrow in a safe, responsible way to achieve their life aspirations – whether it’s their first home, an electric car or borrowing to make the most of life’s opportunities. We’re shaping the future based on data, technology and personalisation – to deliver better customer outcomes.

We’re the Culture & People Team in Consumer Lending, and we’re on a mission to create the best place to work for over 4,000 colleagues. No day is the same – our team lead on everything from colleague listening, emerging talent, line manager capability, Diversity, Equity & Inclusion…and way more! We have an incredible opportunity for a DEI, Culture & Engagement Manager, so read on to find out more.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What would you be doing in this role?

You would be leading and evolving our DEI and culture strategies across Consumer Lending.

• Working closely with Central DEI and Culture teams to understand, contribute to and embed Group priorities.
• Strategic partnering with leaders and People Partners to influence structural inclusion and the diversity of our workforce.
• Analysing DE&I data and insight to identify DE&I challenges and solutions, telling the story to colleagues and leaders, and building the right support for interventions.
• Owning our colleague listening strategy, including data storytelling from engagement surveys.
• Embedding cultural transformation initiatives at all levels and project managing our bespoke career enhancement programmes.
• Managing our Culture & People Forum – a key lever for landing people initiatives in Consumer Lending.

What you’ll need

• You can influence and challenge with care at all levels – providing expert consultancy to the business.
• You’re an experienced data storyteller – creating powerful insights and recommendations, keeping DEI and culture as a focused priority for leaders.
• You’re a confident communicator – delivering and facilitating presentations (virtual and in- person) and writing engaging communications for all audiences (up to Exec level).
• You create innovative content that generates behavioural change.
• You’re an expert researcher, with detailed knowledge of the external context, bringing insights into the team which shape initiatives based on colleague priorities.

Whilst DEI and Culture knowledge/experience is helpful, we also value transferrable skills, and we’re passionate about developing our colleagues.

Our team is big on quality. We seek out different thinking, we thrive off creativity, but most of all – we love a good sense of humour. We’re not interested in ‘culture fit’, we want ‘culture add’! Come and tell us what we could do better, how we can evolve and make us the best that we can be. If you’re intrigued, or have some questions, then please get in touch – we’d love to hear from you.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.