Senior UX Designer

Responsibilities

The product design team at Workato is embarking on an exciting new chapter. We're launching an innovative AI product that will push the boundaries of human-AI interaction. We're seeking a Senior Designer who has shipped exceptional consumer web and mobile applications and is energized by the challenge of crafting novel AI experiences from the ground up.

The product design team at Workato is a tight-knit, collaborative team with a relentless focus on building the best experience for our users. We work fast, are biased toward action, and aren't afraid to fail. Above all, we believe that enterprise UX should have the same usability, reliability, and delight that we have come to expect from consumer apps. We seek experienced UX designers with proven experience crafting consumer-grade experiences and want to bring that same level of polish and sophistication to Enterprise AI interfaces.

You'll work with a passionate group of researchers, designers, product managers, ML engineers, front and backend engineers, QA and technical writers on this new initiative. You'll use your full range of product, interaction, and visual design skills to shape transformative AI experiences from the ground up.

In this role, you will be responsible for:

• Understanding the scope of requirements and questioning assumptions while working with the team to better understand user behaviors and needs

• Organizing and leading projects, ensuring stakeholders' expectations are being addressed while keeping them aligned throughout the project

• Translating ideas into viable, quality solutions using the appropriate tooling and fidelity based on the project's state. This can range from low-fidelity drawings to detailed, precise specifications for the UI team

• Defining user journeys and task flows for the project when required

• Choosing appropriate design patterns and having a strong justification for your choices

• Use tools like Figma or CodePen to prototype your ideas and test the micro-interactions in the product experience

• Approaching your work with a system and scalability mindset. Always be curious to learn how a design can complement or conflict with other parts of the product

• Writing clear, concise product copy for your projects

Requirements

Qualifications / Experience / Technical Skills

• Graduates with a Bachelor's or Master's degree in HCI, Human factors, UX, New Media or Design, and 5+ years of experience. Or self-taught designers with 5+ years of experience shipping complex products

• Strong portfolio demonstrating successful consumer web and mobile applications that have been shipped to production

• Track record of designing consumer-grade products with a focus on simplicity and delight

• Deep understanding of both web and mobile design patterns, constraints, and opportunities

• Understanding of WCAG guidelines and accessibility best practices

• Experience contributing and enhancing design systems

• A refined aesthetic sense to work within and expand upon Workato’s style

• Ability to present, justify and defend your design decisions to stakeholders

• Experience with motion design, or HTML, CSS, JS and other front-end technologies, is a big plus

• Experience designing AI products or features is highly valued

Soft Skills / Personal Characteristics

• Strong consumer product sensibility with an eye for detail and polish

• Embraces ambiguous scenarios while acting like an owner in a fast-paced environment

• Continuously learn about and improve your craft while staying updated on the latest design trends and patterns and effectively assessing their impact when applying them to your design solutions

• Open to giving and receiving constructive criticism and feedback

• Capable of delivering high-quality results quickly

• Excitement about defining new paradigms for human-AI interaction

For California applicants, the pay for this role begins at $135,000 (and can go up based on the experience), plus benefits, perks, and equity.