Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
Gain growth and knowledge of the mortgage industry through on-line training, courses and working with the Sales Coaches. Interact with both sales and Newrez clients to help with the understanding of the mortgage industry and expanding into the Mortgage Consultant role.
Principal Duties:
- Performs related duties as assigned by supervisor.
- Engage with consumers, determine their needs, and offer the appropriate product.
- Take mortgage loan applications by phone and prepare effective loan proposals.
- Provide superior customer service.
- Meet monthly production goals.
- Stay informed of developing trends in the mortgage industry.
- Attend/assist with scheduled meetings, training sessions and courses.
- Maintain compliance with the NewRez Code of Conduct.
*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.
Education and Experience
Required education and experience. Examples below.
- Associates Degree or Bachelor’s Degree preferred.
- Sales experience preferred.
- 0-2 years of related experience.
Knowledge, Skills, and Abilities
Required knowledge, skills, and ability. Examples below.
- Ability to pass a background check required for state licensing
- Persuasive, selling communication skills
- Connect quickly with people in an outgoing, friendly manner
- Complete work quickly and accurately
- Effective in a fast-paced environment
- Attention to detail and careful decision-making skill with ability to avoid mistakes
- Basic computer skills
- Excellent written and communication skills
- The ability to stay organized in a fast-paced environment
- Work independently with minimal supervision
- Must be detail-oriented and demonstrate careful decision-making skills
- Will need to work independently with minimal supervision
- Basic computer skills
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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