Senior Product Designer (UX/UI)

Opportunity 

In this key role, you’ll work closely with cross-functional teams to design delightful, engaging, outcome-driven user experiences for our clinical teams and members. Your empathy for our users, innovative thinking, and a data-driven process will be essential. You will lead efforts to conceptualize and evolve new approaches to displaying and interacting with dynamic AI powered content and conversational tools.

Twin HQ is in Mountain View, California but this role is open to remote applicants in the US.

The ideal candidate has strong hands-on experience designing for clinical workflows in the healthcare space and an understanding of designing systems that use AI/ML to increase efficiency and automation.

Responsibilities

• Collaborate closely with other designers, product managers, and engineers to create delightful, consistent, and user-validated experiences across mobile and web.
• Work with cross-functional partners to quickly concept and iterate new ideas and features working directly with internal users
• Create user journey maps, wireframes, prototypes, high-fidelity designs, and specs that document key use cases and user stories, working with teams to support implementation efforts from concept to delivery.
• Design refined, intuitive, and effective user interfaces that leverage modern design techniques, while taking advantage of developments in AI/ML to streamline complex workflows.
• Clearly articulate your design rationale and concepts. Conduct user research to gain insights into unmet needs, pain points, and behaviors. Use these insights to inform design decisions and improve user experiences.
• Contribute to a design system and advocate for its application across different products.
• Drive a user-first mindset in everything you do, advocating for user needs while balancing business and technical goals.
• Additional duties as assigned

Qualifications

• Bachelor’s degree in design, user experience, HCI, or a related field.
• Strong verbal, written, and visual communication skills, as well as a portfolio that demonstrates both UX and visual design for enterprise and consumer products.
• 5+ years of UX/product design experience, with minimum 2-3 years designing user interfaces for healthcare or related products.
• Expertise in design systems, information architecture, design patterns, and interaction design. Experience drafting copy or animations to support your UX is a plus.
• Experience working with clinical teams and workflows strongly preferred
• Experience designing AI/ML and LLM augmented tools and features strongly preferred. LLM prompting experience is a plus.
• Ability to communicate clearly with developers and understand the capabilities and constraints of native mobile design.
• Great eye and passion for visual design, and demonstration of well-considered interactive design.
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Compensation and Benefits  

The compensation range for this position is $140,000-$160,000 annually. 

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
• Opportunity for equity participation 
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan