Cloud Deployment & Automation Specialist

Who We Are

For more than 45 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.

This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So, join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.

The Role 

Versaterm Public Safety is seeking a highly motivated and skilled Cloud Deployment & Automation Specialist to join our innovative and fast-paced Cloud team. The ideal candidate will have experience with AWS and deploying AWS services using automation and Infrastructure as code with tools such as shell scripting, Packer, Terraform, Terragrunt, and Ansible. 

What You’ll Do 

Cloud Deployment and Automation: 

• Automate cloud deployment processes using tools such as Packer, Terraform, Terragrunt, and Ansible. 

• Create and maintain infrastructure as code (IaC) to ensure consistent and repeatable deployments. 

• Develop and manage CI/CD pipelines to streamline deployments and updates. 

• Utilize shell scripting to automate routine tasks and enhance operational efficiency. 

• Assist with regular maintenance and patching operations as required on production client-facing applications. 

Cloud Support & Monitoring: 

• Monitor system availability and capacity utilization to ensure high availability and meet quality of service objectives. 

• Troubleshoot and resolve complex issues across development, testing, and production cloud environments. 

• Provide input into enterprise capacity planning and support proof-of-concept design and testing activities. 

• Provide ongoing support to customers as needed. 

• Be available for on-call after hours support or maintenance on an occasional basis. 

Documentation & Collaboration: 

• Develop and maintain detailed documentation and support procedures. 

• Collaborate with Infrastructure Engineers, Architects, and other IT teams to address cloud infrastructure design and architectural issues. 

• Contribute to the development of change requests, white papers, proposals, and other technical documentation. 

What You Bring 

Education and Experience: 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 

• Proven experience in AWS services and cloud infrastructure solutions. 

Technical Skills: 

• Proficiency in infrastructure as code (IaC) tools such as Terraform and Terragrunt. 

• Experience with cloud automation tools like Packer, Ansible, and shell scripting. 

• Familiarity with other cloud providers such as Azure is a plus. 

• AWS Certified Solutions Architect – Professional is a plus 

Soft Skills: 

• Strong problem-solving skills and attention to detail. 

• Excellent communication skills, both written and verbal. 

• Ability to work independently and in a team-oriented, collaborative environment. 

• Strong organizational skills with the ability to manage multiple priorities. 

A Career with Versaterm

We support our employees in building their skill sets and defining their career paths. You’ll have the opportunity to:

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• Work closely with our client community to help them address real-world problems
• Have meaningful input into our direction and products
• Hold yourself to the highest standards, and take pride in your work
• Engage with teammates to foster knowledge exchange, mentorship, and constructive feedback
• Help protect and save lives by providing essential tools to public safety professionals, including 911 dispatchers, emergency responders, records staff, investigators, command staff, etc.

Some of Our Perks

• Competitive salary
• Comprehensive benefits package (Health, Dental, Medical, Vision)
• Friday Flex Day Program (additional monthly PTO day for in-office employees)
• Group RRSP plan
• Starting three weeks vacation
• Compensated bus passes
• Company-hosted social events and activities
• Open-plan offices with standing desks

Equal Opportunity

Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.