Senior Program manager

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Leadership and Strategy

• Develop and implement the PMO's strategy and policies, ensuring alignment with the organization's strategic objectives.
• Provide leadership and direction to project managers and business operations team in planning and execution of the Xome roadmap, fostering a culture of excellence and continuous improvement.
• Collaborate with Xome senior IT leaders to prioritize projects and allocate resources effectively.
• Track and manage the overall Xome IT budget working closely with the Finance team.

Project Management and Governance

• Establish and enforce project management and agile development and delivery standards, methodologies, and best practices.
• Monitor and report on the performance of the project portfolio, ensuring projects are delivered on time, within scope, and on budget.
• Conduct regular project reviews and audits to drive consistency in Xome development and delivery processes and identify areas for improvement.

Resource Management

• Oversee the allocation of resources across projects, ensuring optimal utilization and alignment with business priorities.
• Manage the capacity and capabilities of the PMO team, identifying and addressing skills gaps through training and development initiatives.
• Coordinate with external vendors and partners to secure necessary resources and support for projects.

Risk and Issue Management

• Identify, assess, and mitigate project risks, ensuring proactive management of potential issues.
• Develop and maintain a risk management framework, including risk registers and contingency plans.
• Escalate critical risks and issues to senior management as necessary, providing timely and effective solutions.

Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders, ensuring clear communication and alignment on project objectives.
• Act as a liaison between project teams, Xome IT leaders and internal and external stakeholders and customers, ensuring transparency and accountability in project delivery.

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