Product Operations - 6 months internship

About the job

At Alma, the Product Operations function serves as the backbone of product development and strategy execution. Our mission is to optimize the efficiency and effectiveness of the entire product lifecycle by fostering cross-functional collaboration, streamlining processes, and leveraging data-driven insights. This commitment aligns directly with our core Product Operations pillars:

• Cross-Functional Collaboration. Foster clear, consistent communication across all teams involved in the product lifecycle, ensuring alignment and collaboration.
• Team Empowerment. Cultivate an environment where every member of the Product team feels empowered and capable of delivering their best work.
• Customer Centricity. Simplify access to customer insights, making them easy to understand and actionable for informed decision-making.
• Data and Analytics. Ensure that business and product data are not only accessible and understandable but also actively integrated into decision-making processes.

About the mission

We are seeking a motivated and organized Product Operations Intern to join our dynamic Product team. As a Product Operations key team member, you will play a supportive role in improving product processes and ensuring seamless coordination across various teams. You will gain valuable hands-on experience working with Product Managers, Engineers, Designers, and other key stakeholders, contributing directly to the success of our product lifecycle.

This internship will provide you with insight into product, operations management, and cross-functional collaboration, while offering you the opportunity to develop you analytics and strategic thinking skills in a rapidly growing environment.

Responsibilities:

• Support the Product Operations manager in refining and improving internal product processes, including ideation, prioritization, development, and optimization.
• Help maintain and implement tools and systems designed to streamline product operations, including project management platforms and analytics tools.
• Collect and analyze internal data and user feedback to assist in identifying areas for product improvement. Support decision-making by providing insights derived from this analysis.
• Coordinate Product & Engineering team rituals aimed at enhancing team cohesion and knowledge sharing.
• Provide support on strategic projects driven by the Product Operations team that enhance product efficiency and quality.

About you

Your profile : 

• Currently pursuing a Master’s degree in Business, Engineering, or a related field.
• Available for 6 months internship starting from beginning of January 2025.
• Strong project management attitude and organizational skills.
• Good understanding of data analysis and comfort with tools such as Excel, Google Sheets, and analytics platforms.
• Excellent communication and interpersonal skills, with the ability to work well across diverse teams.
• Strong problem-solving mindset, with the ability to adapt quickly in a fast-paced, dynamic environment.
• Proactive, with a hands-on approach and a willingness to take initiative in identifying challenges and driving improvements.
• Demonstrated interest in Tech products and Start-up/Scale-up environments.
• Team player with a collaborative and positive attitude and eagerness to learn.
• Languages: Both fluent in French and English.

Your soft skills :

• You demonstrate good communication and solid organisationnal skills
• You are reliable and autonomous, you are solution-oriented and pay attention to details
• You show a strong ability to remain calm and relevant even in stressful situations
• You are able to multi-task while remaining meticulous in carrying out the required duties
• You are a team player, you are able to work on transversal projects involving several stakeholders

About the recruitment process

• Hiring Manager first interview
• Final interview with the Hiring Manager

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