Producer, Product Creative Studio Live

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Netflix is building the world’s leading entertainment platform, offering great films, series, games and live events that push the boundaries of storytelling and delight members of all ages and tastes across the world. Our team, Product Creative Studio, is responsible for promotional creative assets on Netflix. We are part of the larger Product Discovery & Promotion team.

The Opportunity  

We are seeking a seasoned Producer to join our PCS Live team. The ideal candidate is operationally-minded, creatively-savvy and passionate about bringing impactful experiences to life. This role is responsible for managing asset production across our entire slate of Live events. 

From raw asset materials to final product asset deliverables, you’ll be a critical part of the team’s process at every step, including any post-launch asset needs or innovation needs that our work helps support. This is an exciting opportunity for an experienced Producer to oversee asset creation milestones end to end. 

In this role, you will work with many partners and stakeholders, such as Program Managers (tracking overarching event milestones), cross-functional Netflix teams (eg Music Labs, Marketing, XD, Post) as well as and external partners (agencies and self-delivering content partners) to project manage static, video and textual assets. 

Responsibilities 

This role is instrumental in ensuring smooth delivery of assets to/from internal and external partners, as well as forecasting needs and building workflows that ensure we scale with excellence as the slate grows. You’ll be responsible for partnering closely with PCS Live colleagues to ensure we hit larger Product Discovery & Promotion Live milestones effectively. 

While other roles within PCS define the creative strategy for each campaign, the Producer will be the backbone to ensure the creative we deliver for our members is produced accurately and efficiently. We are particularly interested in candidates who have experience working both on highly bespoke tentpole projects (being very hands-on in the details of promotional creative) and also working to oversee production at scale (having worked with external vendors.)

Accountable for the overall health of creative asset production across the Live portfolio, this role is responsible for PCS slating, management of needs from agency support and the designing of new workflows for optimization and scale. Partners with key cross-functional partners to influence the infrastructure to support creative production as our business needs evolve, ie creating frameworks (eg tracking), creating workflows, onboarding agencies.  

Proactive forecasting of where bumps may occur is important, as we assess which existing VOD workflows can be leveraged in the Live space - and which need to be introduced for Live specifically, while forming a POV on internal vs external production support as we scale. 

In a new space with new partners, raw creative material will come from a variety of teams and partners. Thoughtful coordination to ensure everyone has timely access is a vital part of the role. DIfferent day-by-day, this could mean: working with internal teams on what assets we require for the product experience, onboarding for raw asset deliveries and project management of asset and contextual material deliveries (eg filling in trackers with links, dates, and other information), QC of the raw asset materials, maintenance of digital asset repositories and folder structures, manage file taxonomy, distribution of assets to various internal and external stakeholders. 

You will take on the project support, source required information, review creative/provide feedback, research & investigate details required for successful completion, traffic to internal partners, oversee successful PCS delivery. Your awareness of the Netflix Live creative needs (thinking beyond just our team) will ensure we have awareness of shared needs and you’ll help define when workstreams should be centralized and when they are better handled independently. 

What You’ll Need:

• Experience in a fast-paced asset management or project management role handling high volume of projects 

• Flexibility with learning new concepts quickly and adapting to ever-changing workflows and deadlines

• Adept in project tracking and task management systems such as Airtable and Monday.com and the ability to grasp technical workflows and tools quickly 

• Strong problem solving, organizational, and communication skills

• Keen awareness of how to construct, align and evolve timelines 

• Experience working on a global teams with diverse backgrounds and perspectives

• Experience in resource management across various creative production roles (editors, designers, writers, etc.)

• Excellence in kicking off projects and resourcing requests to the both creative and operational teams while managing resource timelines, feedback and deliverables

• Knowledge of basic graphic design and video editing a plus

• Proficiency in Adobe Creative Suite

• Proven experience understanding and navigating various licensing, approval guidelines and imperatives 

• A strong understanding of artwork, motion, video and text specs - and have the ability to review delivered creative elements for spec disparities 

• Experience using a Digital Asset Management system or similar tools to propagate and track assets through an operational workflow

• Proven ability to build strong cross-functional relationships with both technical and creative partners

• Ability to track legal promo rights documents/sensitivities across creative assets and assign designers, editors and AEs to assist with cross-referencing, occasionally acting as a backup resource

• A robust focus on quality (eg delegating project set up with finishing coordinators and AEs, QCing every cut/version before posting)

• Capable and conversant in all aspects of a digital creative production workflow

• Passion and curiosity about all aspects of the business - especially when bridging the gap between our content and our brand - and have an entrepreneurial mindset

• Understand, advocate, and embody the company’s values and team goals

What Will Help You Succeed

• A nimble and thorough approach to the work

• Excellent judgment on when to ask for help (and instinct to know when to offer) as we learn our way into what excellence for Live means  

• Thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity

• Experience with managing creative work at scale and working with outsourced/external fulfillment models

• Ability to understand and simplify complex creative problems, and a solution-oriented mindset 

• A commitment to our team’s core values, like candid feedback, responsibility, passion and curiosity

• Asking the right questions… You know quickly what you don’t know and seek to understand more

• Having a results-focused disposition and be cool and calm under pressure with excellent people skills.

• Flexibility with learning new concepts quickly and adapting to ever-changing workflows and deadlines

• Strong problem solving, organizational, and communication skills

• Familiarity and passion for Live

• Thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.

Good-to-Haves

• Experience working with global brands

• Experience with A/B testing

• Experience with emerging technology, such as Generative AI

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $370,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.