Match score not available

Remote Chat Specialist (NV, TX, AZ, ID, SD, NC) (LP-04184)

Remote:

Full Remote

Work from:

California (USA), United States

Offer summary

Qualifications:

High school diploma or equivalent, Proficient in computer applications, Effective written and verbal communication skills, Sales conversion skills.

Key responsabilities:

Answer all inbound sales leads.
Handle complaints and ensure customer satisfaction.

Lamps Plus Retail (Super / Hypermarket) Large https://www.lampsplus.com/

1001 - 5000 Employees

See more Lamps Plus offers

Job description

Description

**LOOKING FOR CANDIDATES THAT RESIDE IN NV, TX, AZ, ID, SD, NC

Our mission at Lamps Plus is to form relationships with our customers and provide solutions to their lighting and decorative needs through unique products and services.

Under the supervision of the Sales Manager(s) and department Sales Consultant Lead(s), the Sales Consultant will answer all inbound sales leads. The Sales Consultant shall excel at the following duties and create sales and repeat customers through outstanding customer service and relationship building.

General Position Qualifications and Duties:

Computer competent: highly experienced and capable of using a wide range of applications
Effective written and verbal communication skills
Empathetic
Eager and ambitious
Detail oriented and organized
Ability to multitask
Problem solver
Good communication & superior listening skills
Some sales conversion skills
Excellent phone etiquette
Self-Management
Technology and product knowledge
Team work
Operations and problem solving
Learning on the fly

Responsibilities:

Answers all inbound sales leads.
Demonstrates a positive and professional attitude towards all customers.
Handles all complaints with top priority and works towards immediate resolution.
Instills the”100% customer satisfaction”
Treats all inquiries or orders with top priority.

Knowledge and Skills:

Must be able to follow direction
Must be creative and able to think on your feet to make the sale
Must be proficient in English, both verbal and written
Must be self-motivated and goal oriented
Must be computer literate, and able to navigate through programs and Windows fundamentals
Must have the ability to be animated and excited during the sales presentation
Must have the desire to create income through sales
Must be available to work Saturdays and Sundays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor

Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.