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Customer Service Rep

extra holidays - extra parental leave

Remote:

Hybrid

Experience:

Mid-level (2-5 years)

Work from:

Easton (US)

Offer summary

Qualifications:

Bachelor’s degree or equivalent experience, Knowledge of database and processing software, Ability to understand and follow instructions, Exceptional organizational and detail-oriented skills.

Key responsabilities:

Support sales through phone, website, email
Manage customer orders and assist sales reps

Human Active Technology Furniture SME https://www.team-hat.com/

201 - 500 Employees

See more Human Active Technology offers

Job description

Job Details

Job Location: Easton, PA - Easton, PA

Salary Range: Undisclosed

Job Shift: First

Description

Supporting the sale of products to business establishments or individuals over the telephone, website, and email. Includes Order Entry, managing customer orders, assisting sales reps, investigation and resolution of customer issues

Qualifications

Bachelor’s degree (B.A.) from 4-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience as determined by the Customer Service Manager
Knowledge of database software, internet software, order processing systems, spreadsheet software and word processing software
Ability to add, subtract, multiply and divide in all units of measure.
Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
Ability to read and interpret documents such as safety rules, procedure manuals, product assembly instructions, Bills of Material and product drawings/renderings.
Ability to communicate clearly and professionally via email and telephone with customers as well as inter-departmentally.
Current driver’s license preferred.
Travel to trade shows and customers may be necessary
Some other travel may also be necessary
Exceptionally Organized and Extremely Detail-Oriented
Adaptable, Accurate, Methodical