Senior Manager, Salesforce Business Strategy

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• The job entails being a highly skilled Salesforce Business Strategist with deep understanding of Salesforce solutions and a proven track record of developing and implementing strategies that maximize the platform's potential to meet business objectives. This role requires a strategic thinker who can analyze business needs, identify opportunities for improvement, and collaborate with business partners to deliver solution that enhance operational efficiency and customer engagement.  The job is responsible for leading a team to accomplish business objectives.
• Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

How You’ll Do It

• Develop and execute a comprehensive Salesforce strategy that aligns with the organization's goals and objectives.
• Conduct assessment of current Salesforce implementations, identifying areas for improvement and optimization.
• Collaborate with cross-functional teams to identify requirements and translate them into effective Salesforce solutions.
• Responsible for developing and leading a team to achieve business goals and objectives.
• Provide expertise in Salesforce best practices, ensuring the platform is utilized to its full potential.
• Train and support users to enhance their understanding of Salesforce functionalities and features.
• Create and maintain documentation related to Salesforce processes, workflows, and configurations.
• Monitor industry trends and updates related to Salesforce, recommending new tools, features, etc.

Qualifications You’ll Need
The Basics

• Bachelor's Degree in Business Administration and Management, or related
• 8+ years of experience in Salesforce administration, strategy, or consultancy

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• Occasionally move about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.
• Travel up to 25% of the time.

Bonus Points If You Have

• 2+ years of People leadership experience
• Salesforce certifications (e.g. Salesforce Administrator, Salesforce Consultant)
• Payment Services/Financial Services experience

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#LI-BP1 #Remote

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.