Business Analyst, Group Benefits Underwriting

Do you have the desire to be part of a high performing team in the Technology & Systems field? Is a culture where “People Count” and “We do the Right Thing” important to you? Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Underwriting Process & Technology team. The ideal candidate is someone with a strategic, innovative background, who has previous knowledge in Renewal Underwriting job responsibilities.

The Business Analyst will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will define epics, expected business outcomes and key results, as well as high level feature decomposition to ensure epic-feature stories have the appropriate acceptance criteria for success. The Business Analyst will collaborate with various stakeholders to understand all areas impacted and maintain alignment.

You are:

• A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions.
• Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives.
• Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity.

You have:

• Bachelor’s degree or 5+ years of experience in similar role
• A broad understanding of group insurance strategies, products, and processes
• Experience with our Renewal Underwriting Platform (GCRS)/ Renewal Philosophies
• Elevated level of proficiency in Microsoft Office 360, JIRA, Tableau, and/or Confluence tool sets

You will:

• Understand customer needs and business demand and align necessary business analyst capacity and skills.
• Support lean portfolio planning and budgeting by driving the definition of program epic cost/benefits/business capacity.
• Participate in workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas.
• Perform analysis in support of decisions on organizational design required to achieve a business objective or key result.
• Perform process analysis as compliment to lean business case analysis.
• Develop strong relationships with key business, technical, and project management functions.
• Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests.
• Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development.
• Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats.

Reporting Relationships:

As a Business Analyst, you will report to our Manager of Underwriting Business Analysis, who reports to our Leader of Underwriting Process & Technology.

Location and Work Arrangement:

• The preferred location for this position is Bethlehem, PA, with opportunities also available near other Guardian office locations.
• The work arrangement will be hybrid (2+ days per week in a local Guardian Office).

Travel:

• Approximately 10% travel required for this position

Salary Range

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.