Accessibility Learning and Development Program Manager

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:

Centene is committed to creating an inclusive environment for all.

Dedicated to ensuring our products and services are accessible to individuals of all abilities to maintain standards with federal regulations related to Medicaid, Medicare and Marketplace products.

Leads our efforts in accessibility training and development and ensures that the digital organization and all teams have easy-to-use guidelines and tools to shift-left accessibility compliance.

Works with cross-functional teams to create a strong organizational culture and capability for delivering accessible products and services. Serve as an advocate for users and customers of all abilities.

Create and maintain standards, guidelines, checklists, learning curricula, and consulting for digital accessibility.

Design, develop, and implement comprehensive accessibility training programs tailored to different audiences within the organization.

Provide accessibility consulting and support to teams and individuals as needed.

Create and update accessibility training materials, including presentations, etc.

Gather feedback from participants and make continuous improvements to accessibility training content and delivery methods.

Conduct accessibility training sessions, workshops, and seminars for employees at various levels of the organization.

Ensure training programs align with current accessibility standards, laws, and best practices.

Stay current with changes in accessibility regulations and guidelines.

Prepare and present reports on training outcomes, accessibility improvements, and program effectiveness.

Works actively to train team on accessibility including curriculum development, live training, and consultation.

Champions accessibility and inclusive design throughout the organization to raise awareness, understanding, and empathy.

Performs other duties as assigned

Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 5-7 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

The following skills are strongly desired:

• Experience with WCAG standards across versions and compliance levels, including web and native mobile application
• Experience with Creating and managing accessibility guidelines, checklists, and processes
• Experience Working with different disciplines including design, product, engineering, architecture, program management, marketing, legal, compliance, and lines of business
• Experience with Learning, training, and curriculum development

Additional skills include:

• Experience with Other: Accessibility tools including linting tools, monitoring, test automation, and other tools
• Experience with Other: Creating and delivering presentations and leading accessibility-oriented events (e.g. NDEAM, GAAD, accessibility awareness, etc.)
• Experience with Other: Agile frameworks such as SAFe and working with multiple agile teams in an enterprise context
• Experience with Other: Working with large teams, multiple programs and projects, matrixed organizations, and with complicated enterprise systems

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act