Senior Product Designer, Member Premium

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Premium is a multi-workstream program intended to drive Premium subscription, engagement, and retention through a distinctive and elevated experience. This will require us to think about how Premium is presented to customers on and off platform across digital (TV, iOS, Android, and web) as well as physical surfaces (ex: event signage). 

Responsibilities

• Develop a strong, informed design point-of-view for the Premium experience and unify the product goals in the short term, as well as a vision of the longer term.

• Own the end-to-end design process for Premium in the Member experience—from blue sky design exploration to UX specs and quality UI designs, while working closely with cross-functional partners to balance polish and speed towards an effective execution.

• This is a highly collaborative role between different Netflix businesses, and the Premium lead will need to develop and maintain positive relationships and collaborations with partners and stakeholders. 

• Collaborate with other Premium and Member designers, along with cross-functional partners to explore, test, and evolve Premium at Netflix in the Member experience, including multi-platform design.

• Communicate design strategy and Member experience decisions with rationale to partners, farming for feedback that considers the holistic Premium program.

Qualifications 

• Known for creative and technical excellence & customer acumen

• Deep understanding of user expectations, behavior, and trends around building multi-platform experiences in discovery and merchandising 

• Multiple successful product/feature launches that drove meaningful impact to the business

• Able to independently organize, break down, and structure complex problems

• Consistently sought out by your partners for design guidance and problem-solving

• Consistently produces and/or facilitates deliverables that demonstrate creative excellence 

• Ability to quickly produce a great range of UX/UI concepts, as well as go deep to identify edge cases

• Thrives in ambiguity and is flexible with varying working styles of partners

• Experience with A/B testing and using data to inform design decisions

• Experience with video formats and player UX is a plus

• Figma experience is a must 

Pay Transparency

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $120,000 - $515,000

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

See more detail about our Benefits here. Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.