Product Owner

This is a remote position.

Reports to: Director of Product Development
Employment Type: Full-Time

Position Overview:

As our Product Owner, you will manage and prioritize product-related issues, ensure seamless stakeholder communication, and leverage data for informed decision-making. You will drive the development and delivery of innovative solutions by bridging technical and business teams, ensuring our products meet the highest quality standards and market demands.

Please note: We can only consider candidates residing in the following states: Arizona, Connecticut, Florida, Indiana, Missouri, South Carolina, Texas, and Wisconsin

Requirements

HOW YOU’LL CONTRIBUTE

Customer-Engineering Liaison

• Serve as the primary bridge between customer needs and the engineering team, translating requirements into actionable technical specifications that align with product goals and timelines.
  

• Become a subject matter expert for the entire application suite, ensuring comprehensive understanding and effective communication of customer needs to engineering.
  

• Communicate product development status to both internal stakeholders and external customers, ensuring alignment and transparency.
  

Product Ownership and Team Leadership

• Act as a lead within the product team by overseeing daily activities and ensuring priorities are clear.
  

• Own the Product and Sprint Backlogs, continuously creating, prioritizing, and maintaining them (prior to and during backlog refinement sessions).
  

• Empowered to make critical decisions regarding functionality and development priority, ensuring alignment with the product vision and business goals.
  

• Responsible for creating and updating user stories, improvements, and bugs along with acceptance criteria/test cases within Atlassian project management tools (e.g., JIRA/Confluence).
  

• Provide support to the Agile development team to unblock development issues, ensuring smooth progress and adherence to timelines.
  

• Convey the vision and goals at the beginning of every Release and Sprint to ensure team alignment and focus.
  

Communication and Mentorship

• Clearly communicate project details to the engineering team and translate technical concepts for business teams and end users, ensuring mutual understanding and alignment.
  

• Share technical expertise and product knowledge through informal mentorship and coaching, fostering an environment of growth and collaboration.
  

• Participate in daily Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives, providing guidance and ensuring team success.
  

• Ensure that user stories, improvements, and bugs written by the Product team meet the Definition of Ready (DoR) and provide a sign-off prior to backlog refinement meetings with Engineering.
  

Strategic Product Vision

• Collaborate with the Director of Product to ensure and uphold business priorities and the overarching product vision.
  

• Define product vision, maintain the product roadmap, and articulate product requirements to guide long-term development and success.
  

• Maintain a holistic view of the product, ensuring all decisions align with strategic priorities and company objectives.
  

• Participate in shaping and validating the long-term vision, helping the team stay focused on key outcomes and customer satisfaction.
  

Empathy and Collaboration

• Foster a collaborative, empathetic environment, valuing both customer and engineering perspectives to enhance product development and customer satisfaction.
  

• Work closely with cross-functional teams to align priorities, address challenges, and deliver high-quality product features that meet stakeholder needs.
  

WHO YOU ARE

• Experienced Product Owner with Leadership Potential: Minimum of 3 years proven success in product and sprint management within a startup or SaaS environment, with demonstrated success in guiding teams without direct authority. You will act as a lead and, with proven success, may grow into a formal managerial role.
  
• Proactive and Adaptable Leader: Self-starter with the ability to make independent decisions while aligning with business goals. Your expertise will be instrumental in shaping product strategy and execution within a growing team.
  
• Technically Proficient and Data-Driven: Strong understanding of Agile software development and data-driven decision-making. Your technical literacy enables you to refine team processes and ensure data informs each decision.
  
• Remote-Work Savvy: Proven effectiveness in a fully remote setting, with strong communication skills that help foster team cohesion and transparency.
  
• Aligned with Core Values: Committed to teamwork, urgency, and excellence, you bring a professional demeanor that aligns with the company’s mission.
  
• Customer-Centric Translator: Skilled in understanding user needs and translating them into technical requirements to provide clarity to engineering teams and stakeholders.
  
• High Ownership and Inspiring Presence: You excel in roles where you are responsible for delivering outcomes, motivating others toward a common vision, and articulating the ‘why’ behind each initiative.
  

Benefits

WHY YOU’LL BE EXCITED

• 401(k) with employer contribution
  

• Health, dental, and vision offered
  

• Paid Holidays
  

• Cumulative personal time
  

• Liquidity bonus plan participation
  

• 100% remote workplace
  

• Company-sponsored and fully funded training and certification opportunities
  

NOTE TO APPLICANTS:

• The candidate must have a suitable working location at home that is free from distractions and has reliable, high-speed internet connectivity.
  

• Must be authorized to work in the U.S.
  

• We cannot sponsor H1b applicants at this time.
  

• No third parties, please.
  

• CXT Software is an equal-opportunity employer.
  

• Typical interview stages: Recruiter Screening, Skills Assessment, Hiring Manager Interview, Panel Interview, References, Offer.