Supervisor Billing

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Days, Schedule: 8am - 4:30pm, Days

Position Summary

The Supervisor – Lab Outpatient Services is responsible for the administration and operations of staff and functional operations related to LabsNW Patient Service Centers (PSCs), including registration, accessioning, phlebotomy, processing, handling, and distribution of outpatient lab specimens, and the direct supervision of the personnel assigned to those PSCs. This is a first line supervisor that is responsible for the overall administrative management of Outreach operations. This position supervises Patient Service Representatives, Customer Service Representatives, couriers, and other LabsNW personnel. Work situations are varied and require strong leadership skills, organization, prioritization, accuracy, discretion, good judgment, and independent decision-making. Major decisions are subject to the review and approval of the Director. External contacts include physicians, pathologists, physician office staff, and patients. Internal contacts are primarily with the clinical units and other hospital based staff.

Requirements

• Associate’s degree or additional 2 years of experience in lieu of education will be considered
• Licensure as MA-P
• Three (3) years of experience in relevant area of clinical laboratory
• Experience with Epic registration and lab functions preferred
• Previous experience and demonstrated skills in a leadership, teaching, or a supervisory role

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $86,944.00 - $125,091.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.