Amentum provides analytic, consulting, and staffing support to the U.S. Government including the Department of Homeland Security and similar Government clients. The Homeland Group provides a range of homeland security and law enforcement program management services and program support services to Federal, state, and local agencies. We pride ourselves in developing creative, customized, and flexible approaches that meet our clients’ evolving and dynamic needs.
The Homeland Group is looking for an experienced insurance industry professional to support the FEMA National Flood Insurance Program (NFIP) as the Liaison or FEMA Region 6 ( Texas, Arkansas, Oklahoma, Louisiana, and New Mexico ). The Region 6 Liaison will act as a Subject Matter Expert to support flood insurance inquiries and help NFIP stakeholders (policyholders, insurance agents, community officials, realtors, condominium associations) identify information and solutions to issues.
The successful candidate will have at least 7 years of relevant experience with the National Flood Insurance Program. They must live within FEMA Region 6 (Texas, Arkansas, Oklahoma, Louisiana, and New Mexico).
Essential duties and responsibilities for the position include, but are not limited to:
Attend annual Federal Emergency Management Agency (FEMA) headquarters-based training for communicating the NFIP in disasters assist stakeholders with flood policy issues.
Attend by phone or webinar quarterly meetings with NFIP headquarters communications program staff, in addition to routine meetings with FEMA Regional Offices Brief insurance agents, realtors, local officials, and other stakeholders after flood events as directed by the COR and in coordination with the Regional Insurance Specialist and other FEMA disaster response activities, including Joint Field Offices.
Brief insurance agents, realtors, local officials, and other stakeholders after flood events in coordination of with other FEMA activities/personnel.
Conduct outreach to NFIP stakeholders, including the real estate community, condominium associations, homeowners associations, etc.
Coordinate disaster activities with headquarters NFIP disaster management team and regional disaster response activities.
Participate in conferences, town halls, public forums, and other events.
Participate in FEMA Regional Office meetings as requested.
Participate in one FloodSmart 101 webinar to gain an understanding of national resources/materials available.
Deploy periodically for up to 3 weeks to support Post-Disaster NFIP activities, including promoting NFIP participation through local officials and assisting at disaster response offices.
Provide data and data analysis to the FEMA Regional Offices in responding to Congressional inquiries.
Research and address FEMA Regional Office inquiries via phone, email or written correspondence.
Respond to FEMA’s Ask the Expert website inquiries when issues are specific to their assigned region.
Support Community Rating System activities in local communities in coordination with Federal Insurance and Mitigation Administration (FIMA) and other regional stakeholders.
Support continuous SOP improvement in coordination with other team members.
The Basic Qualifications for this position are as follows:
At least 7 years directly relevant experience, with direct experience supporting flood related insurance work and/or flood insurance stakeholder engagement either in the private insurance sector, for FEMA, or a relevant State-level insurance regulator.
Must be able to obtain and maintain the government clearance / suitability determination as required to work on the program. U.S. Citizenship is required to obtain suitability.
Must reside within FEMA Region 6 (Texas, Arkansas, Oklahoma, Louisiana, and New Mexico).
Minimum Experience, Education and Licensure:
Bachelor’s degree and seven (7) years of job-related experience, or a high school diploma and fifteen (15) years of job-related experience.
Minimum Knowledge, Skills and Abilities:
Computer skills required:
MS Office Suite proficiency
Ability to work effectively and efficiently in a team environment and relate well to others
Ability to manage individual workflow effectively and improve processes when necessary
Ability to communicate clearly and effectively with coworkers both in written and verbal communications
Positive attitude focused on customer satisfaction
Ability to show initiative and commitment to the company’s goals
Ability to readily adapt to changing requirements
Strong commitment to performing and producing at the highest level of quality at all times
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to Lift up to 15 lbs, bend, reach, carry, stoop, kneel, climb, etc.
Work Environment:
This position is Hybrid and is performed mostly in an open office environment with the requirement to come into the office when needed
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
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