Match score not available

Technical Services - Office (DocuCare) Level 1 (shifts)

unlimited holidays - extra parental leave

Remote:

Hybrid

Contract:

Fixed term

Salary:

96 - 96K yearly

Work from:

Fort Worth (US)

Offer summary

Qualifications:

High School diploma or equivalent, Experience in a Customer Service environment (minimum 1 year), Basic knowledge of MS Word and Excel, Computer skills required for operating office equipment.

Key responsabilities:

Perform basic customer service tasks
Provide equipment support and service

Metasys Technologies SME http://www.metasysinc.com/

201 - 500 Employees

See more Metasys Technologies offers

Job description

Once selected you should be eligible to pass through the Drug Test and Background Test.
Driving Required - Personal Vehicle (Less than 25- 50%)

Role: Technical Services - Office (DocuCare) Level 1
Location: Fort Worth TX 76108
Duration: 05 months (Possible Extension)
Shift timings: Mon - Fri (8:00 AM - 5:00 PM)

ESSENTIAL FUNCTIONS:-

Possesses skills and competencies to deliver basic contracted customer requirements (including: copying, faxing, printing, and scanning functions)
Tasks and activities are defined and routine
Point of contact for equipment support and service
Perform basic equipment problem diagnosis
Clean and maintain office equipment as needed
Replace operator-accessible parts and consumables
Maintain appropriate supply inventory
Maintain agreed-upon level of uptime for the copier fleet
Collect and submit meter reads
Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
Point of contact for equipment removal/delivery
Point of contact to receive and electronically log customer jobs
Apply asset tags to office equipment and update the database
Process and distribute incoming and outgoing faxes, log for billing purposes
Ability to lift up to 50 pounds

SKILLS: -

Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks
Able to demonstrate ability to send and receive email; -- Find, open, and save documents and files -- Perform data entry -- Use Internet Explorer for web browsing -- Send documents to preconfigured printer
Able to demonstrate use of Basic Math skills (division, multiplication, percentages)
Able to demonstrate business maturity and professionalism

EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)

EDUCATION: Minimum High School diploma or equivalent

EDUCATION VERIFICATION: Yes

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.