PA Coordinator

Join the Thriving Team as a PA (Prior Authorization) Coordinator!

Are you ready to embark on a dynamic career journey where personal achievement is celebrated, positivity is infectious, and the thrill of a fast-paced environment fuels your passion for success? If you're someone who revels in mastering established processes, thrives on intricate details, and finds joy in problem-solving, we want you to join our team as a PA Coordinator!

As our PA Coordinator, you will be the driving force behind seamless prior authorization processes. Your passion for excellence, combined with a knack for quick decision-making, will make you the go-to person in handling emerging issues with accuracy and efficiency. Acting as a liaison, you'll be the beacon of support, providing clients with product/service information and resolving problems with finesse.

Work in office: 40%; Work from home: 60%

What You’ll Do:

• Master of Organization: Effortlessly organize prior authorization documents and ensure the smooth flow of information through the entire process.
• Digital Maestro: Document and maintain the status of prior authorizations in electronic records, ensuring vital information is easily accessible to our dedicated team.
• External Dynamo: Communicate effectively with outside vendors, ensuring a collaborative approach to prior authorizations.
• Client Whisperer: Provide accurate information to patients, pharmacies, and relevant parties, guiding them through specialty medication procedures, benefit plan design, and services provided by True Rx Health Strategist.
• Problem Solver Extraordinaire: Troubleshoot claim processing problems, demonstrating your prowess in Rx claims adjudication systems.
• Tech Savvy Pro: Navigate through various computer systems and online resources, retrieving information while responding to inquiries.
• Compassionate Guide: Show empathy as you guide patients through specialty and non-specialty prior authorizations, ensuring they navigate the process with ease.

What You Bring:

• Education: High school graduate with some college preferred, or 3+ years of customer service experience required.
• Experience/Knowledge: Strong oral and written communication skills, unwavering commitment to customer service, ability to work independently, prioritize effectively, strong computer skills (Microsoft Office), flexibility, teamwork spirit, and a keen ability to learn and retain knowledge.

True Rx Health Strategist Benefits:

• Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
• Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
• Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story:
We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
 
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.