NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Technical Architect to join our team Remote based anywhere in the United States.

Job Description:

Evaluating the code and contributing when needed – 60% functional/40% deeply technical.
Partners with and becomes a knowledge expert across the organization to solve complex business problems, and form and test hypotheses using a wide array of skills.
Provides a consultative approach with business users, asking questions to understand the business need and determining the platform and products underpinning technology components based on those needs.
Architect platform and product solutions that align with ServiceNow engineering or delivery capabilities, which include but are not limited to: DevOps, Full Stack (.NET or Java), Front-End Frameworks (React, Vue, React-Native, Angular, etc.), Data Analytics, Security and Quality Engineering.
Assessing and recommending cloud provider services (AWS, Google, Microsoft, etc.).
Clear understanding and communication of modern architecture (i.e. microservices, API, cloud-native, and headless (micro front ends).
Gathering, reviewing of business (use case / user experience) objectives and interpretation into technical requirements.
Responsible for evaluating and recommending technical products (SaaS Solutions, Cloud Provider Services) and communication of best practices for those tools and activities to improve effectiveness and quality.
Identify delivery risk due to integration and definition of technical architecture or spikes, backlog to mitigate such risks.
Definition and prioritization of product non-functional requirements.
Capture and communication of investment costs (one-time, ongoing) for technology products and services.
Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
Collaborate closely with ServiceNow practice area leadership during strategy and consulting engagements.
Assist developers in application architecture and resolving technical issues with integration architecture or operations architecture.
Align with team DevOps leadership on technology and tools for delivery.
Provides delivery support in the design, deployment of the product/solution architecture.
Engage and collaborate with client Enterprise Architecture, Architecture Review Boards and Delivery Organizations to align technology recommendations to enterprise standards.

Basic Qualifications:

Minimum of 10 years of experience designing large scale platforms and products that contain a variety of technology products in integration architecture, development architecture, execution architecture (infrastructure, application, data) and operations architecture.
Experience with modern programming languages like Java, Python, Ruby, etc., as well as scripting and configuration management.
Ability to apply application architecture patterns (e.g. Strangular).
Experience in database technologies and information/data architecture.
Experience working in public cloud environments like AWS and understanding tools/techniques for data ingestion and analytics such as Glue, Kinesis, S3, SQS, SNS, Lambda, Step Functions, Redshift, Postgres.
Experience in DevOps, using CI/CD (Jenkins, Nexus, Git), automation of testing data and transformations, and cloud-native designs and tools, e.g., Docker, Kubernetes, etc.
Experience with decoupled architectures, real time or near-real time event/data streaming, enterprise integration and common messaging patterns.
Experience with workflow management technologies such as Airflow, Oozie, Azkaban, Luigi, etc.
Experience implementing monitoring, quality assurance, data validation processes in a relational and big data environment (metrics-driven reliability and performance).

Education:

BS or MS degree in a quantitative field such as computer science, physics, math, engineering, or economics or equivalent education and/or experience may be substituted for the minimum education requirement.
ServiceNow Certificates: CIS ITAM, CASS Cert, Micro Cert focused on CMDB

Preferred Skills:

Deep understanding in one domain that aligns to ServiceNow practice areas (Front-End Design, [LJ1] DevOps (DevSecOps), Security, .NET, Java, Operations, Cloud Services, Salesforce, etc.).
Broad experience in executing technology recommendations across the landscape of platform and services (infrastructure, development and test, application, data, security, operations).
Expertise in security best practices, especially in a cloud or hybrid setting, including data access controls and tools, auditing, encryption/securing data at rest and in transit, privacy/anonymization constraints, etc.
Experience with Agile/Scrum development methodologies.
Ability to interpret business requirements to formulate technical solutions and to decide among competing technical solutions.
Ability to constructively resolve conflict, manage expectations for competing priorities, and drive towards business goals, providing leadership in product delivery teams.
Excellent verbal and written communication skills and experience in collaborative environments.

About NTT DATA:
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this Remote role is $90.00 - $128.00/hour USD. This range reflects the minimum and maximum target compensation for the position across all locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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ServiceNow Technical Architect

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