Business Operations Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Operations Lead oversees the day-to-day operations for Physician/Dental/Health Managed Services client revenue cycle. You will coordinate with various departments to conduct analysis of projects quality performance. Monitor data and provides basic system maintenance, documentation of workflow, training, and data research. Will also be responsible for the structure, design, and communication on projects with all levels of the organization. Manage large projects with limited guidance or oversight, delegates work to lower-level employees and reviews others' work.
Introduce and apply fresh ideas and creative solutions to stimulate discussion and thinking in both internal and external situations.

Essential Job Functions

• Able to prioritize tasks and work independently without supervision
• Excellent verbal and written communication skills
• Strong attention to details and accuracy
• Strong analytical and research skills
• Provide reports and statistical information for management and clients
• Client services liaison
• Monitor client revenue reports
• Process month-end procedures for Guidehouse
• Promote teamwork and a positive work environment
• Travel to other Guidehouse locations and client sites as needed

What You Will Need:

• Requires a University Degree and minimum 6 years of prior relevant experience or 10 years' experience in lieu of degree.
• Five (5) years’ experience with a healthcare provider or dental provider or a hospital setting
• Project management experience
• PC skills in a Windows environment are required.  Knowledge and utilization of desktop applications to include Word and Excel is essential
• Occasional planned travel

What Would Be Nice to Have:

• Physician Client Relations, liaison
• Excellent verbal and written communication skills
• Ability to initiate and follow through on projects and work independently with minimal supervision

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.