Introduction
Here at Fnality, we are powering the future of finance, together: combining best in class technology with free-flowing creativity, and expertise that can make business better for everyone. There are no precedents for what we are doing. With you on our side, we will be setting new ones every day.
In a complex world, we are here to bring clarity and make positive change.
Fnality UK Limited (Fnality UK) is a new entity within the Fnality Global Payments ecosystem, the operator of a new regulated payment system for the United Kingdom. We operate in a Remote first environment, this role will be remote with the requirement for occasional travel to our London office.
The Role (Objectives and duties of the Role):
Fnality UK is looking for an experienced professional with a Financial Services background who can demonstrate competencies which will enable them to successfully:
Play a key role within the UK Technical & Operations team deliver excellent vendor management support to key stakeholders which includes:
- Our wider ecosystem partners, Fnality International and Fnality Services
- Fnality UK Direct vendors and
- Central banks and regulators.
Reporting lines (How role fits in the structure of the Org):
- Reporting into the Chief Information Officer for Fnality UK, who reports to the Chief Executive Officer for Fnality UK
- No line management responsibility
- Key member of the Technical Operations team
You will need to take accountability for (Duties of role):
- Lead all Direct vendor relationships with our key Tech & Ops external partners ensuring that they deliver against their contracts. Ensuring performance improvement actions/commitments are robust, met on time and tracked for effectiveness.
- Supporting engagements with potential service providers to assess their services, risks, and suitability – prior to recommending approval for contracting. Support the RFP process through to selection and onboarding, including any associated internal governance processes on vendor selection and appointment
- Ensuring that service delivery meets performance expectation, instituting efficiencies and driving contractual enhancements.
- Monitor and prepare for failure or lack of delivery from vendors, partners or third parties, ensuring exit pans are robust and tested.
- Contributing to all aspects of reporting as it pertains to the performance, operations of the FnPS including Risk controls, regulatory requirements and.
- Fully supporting the FNUK Tech and Ops team with operational support in all areas of the business when required and participating fully in operational support activities.
- Fully supporting the Technical Operations team with the CHAPS support rota on AM/PM shifts rotations and acting as FNUK Incident commander for operational incidents.
- Internally championing the changes required to meet the relevant payment services regulations.
- Work across and fully supporting the Fnality Eco-System supporting Fnality services and Fnality International with TPRM queries and questions and acting as a TPRM SME for the Company as a whole.
Required knowledge, skills, and abilities:
- Extensive understanding of the higher standards applicable to material or critical outsourcings for regulated institutions.
- Working knowledge of third-party risk management, or implementation of the SS2/21 ‘Outsourcing and third-party risk management’ or The Bank of England’s policy on outsourcing and third-party risk management for Financial Market Infrastructures (FMIs)
- Ability to proactively engage delivery partners and vendors and managing them through from due diligence to onboarding.
- Management of vendor performance in line with statements of work and agreed service levels.
- Dispute resolution, either internally or externally, informally, or formally
- Understand and collaboratively contribute to delivering the organisations' business strategy, outcomes and success criteria.
- Excellent communication including Service Management, Stakeholder and relationship management skills.
- Excellent customer service relationship and service management skills.
- Effective stakeholder management with one or more of the following groups: Regulators, Partners, Employees/Colleagues, Shareholders, Participants, Central Banks.
- Operational Experience and technical understanding of CHAPS
- Ability to take a hands-on approach to staying informed, provide insight and critical updates to internal and external stakeholders.
- Experience in new payment systems (highly desirable), enhancing process and managing projects (critical)
- Excellent attention to detail
- Comfortable working within a cross entity, complex group structure, with multiple internal stakeholder groups
Demonstration of fungibility and flexibility
- Ability to cover for others where appropriate within the 1st line.
- Willingness to learn about all aspects of the business.
- Proactive engagement on all aspects of the business.
- Understanding of risk in an organisation and its importance to its business model.
Nice to have:
- Knowledgeable in decentralisation and why it is important to Fnality from a network, infrastructure, and 3rd party point of view.
- Experience of a greenfield start-up culture and building a company/product from scratch
A bit more about us
Digital transformation is changing our lives, work, and businesses. While other sectors evolve however, financial markets remain slow, fragmented, and siloed. What the world needs now is a future-facing financial system for the digital age.
At Fnality, we have been speaking – and listening – to the real users of today’s financial systems. From businesses to banks, there is a clear, collective ambition for a simpler, faster, safer, and more resilient payment system; one that can move and settle money quickly and efficiently, with minimised risk and much more transparency.
Fnality Global Payments
We are building a new payment system that will enable tokenised, peer-to-peer markets.
Fnality Global Payments (FnGP) will comprise a series of national systems, each regulated in its home jurisdiction. We call each of these a Fnality Payment System (FnPS)
In each payment system, a Fnality settlement asset will act as the settlement/payment asset for any Payment (P), Delivery v, Payment (DvP) or payment vs. payment (PvP) need.
FnGP are underpinned by Distributed Ledger Technology (DLT). The nature of DLT is such that it enables FnGP to:
- Operate a true peer-to-peer market
- Allow for immediate settlement
- Interoperate across business platforms and jurisdictions
The key benefits of the above are:
- Reduced counterparty and credit risk
- Efficient liquidity management
- An ability to move resources from risk mitigation to business growth
How will we use the information about you?
We will use your personal information to process your application, to enable us to assess your suitability for a role and for other legitimate business purposes such as improving our sites and talent management practices. We may share your data with third parties to achieve these purposes. We will not use or share your information for marketing purposes.
We will take appropriate security measures to safeguard your information in accordance with data protection legislation.
If you would like further information about how your information may be processed by us, please contact us at privacy@fnality.org.
