About The Job
The Red Hat IT team is looking for an Application Developer for our Agile IT teams to join us. In this role, you will design, develop, and support our Certinia Professional Services Automation (PSA) system to deliver technology solutions supporting the Red Hat sales community. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement. You should be a practical developer with a background in both Salesforce.com and Certinia product technology, including lightning technologies. You’ll be responsible for extending and enhancing the Certinia platform to align with business strategy, maintaining functional specifications, and collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.
What will you do ?
- Work closely with business systems analysts, architects, and quality engineers as part of a mature Agile team to design, build, and deliver solutions
- Develop custom solutions on the Certinia platform including work in Apex, Lightning, and application integration patterns
- Develop and configure the Certinia PSA tool via the Certinia managed package
- Use knowledge of tools and best practices for the development and deployment of enterprise applications, including source code management, code review, and unit testing
- Use experience in RESTful and SOAP web services, including Salesforce APIs, and platform events in support of our salesforce.com integrations with other third-party applications and enterprise systems
- Keep up to date with new releases and improvements in Salesforce.com and Certinia PSA
- Perform tasks as necessary to roll out product and support design, QA, and implementation teams
What will you bring?
- A degree in computer science, computer engineering, or similar
- 5+ years of Salesforce.com experience
- Solid knowledge of CRM software
- Experience in Apex and Lightning Web Components
- Declarative (Flow, Approval Processes, Validation Rules) and programmatic (Apex Classes, Apex Triggers, LWC) Salesforce development
- Strong understanding of Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) for data retrieval and manipulation
- Experience working in the PSA Module by Cetinia
- Experience in JQuery or other JavaScript frameworks
- Familiarity with DevOps practices like continuous integration and deployment, using tools such as Git, Jenkins, or Salesforce DX
- Direct, working experience with automated software management tools
- SFDC certification will be preferred
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
