Job Description
Are you a professional looking for a new challenge in a dynamic and rapidly developing business? By joining us in Romania, you will become part of the Branson team with European responsibility. We are looking for a strong leader with technical skills who will ensure the service of our products at the customer.
You will report to the Non-US Service Manager Europe and will be mainly responsible for customer service in Romania.
Please note we follow a process of continuous selection and will close the vacancy as soon as we find the right candidate, so do not delay submitting the application.
In This Role, Your Responsibilities Will Be:
- Independently solving the service related tasks in the field of mechanical, electrical, pneumatics, hydraulics and machine operation and performs the service intervention
- Supporting the commissioning of the machines to customer
- Supporting the customers in solving the technical issues - mechanical, electrical, pneumatics, hydraulics and machine operation
- Collaborating with other departments to optimally solve the technical issues at customers
- Participating and supporting the internal acceptance of the machines
- Participating with others to optimally eliminate the repetitive technical issues
- Providing feedback from service interventions
- Performing other tasks assigned by supervisor
- Execution of warranty and after-sales service interventions at customer facilities
Who You Are:
You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the marketplace. You anticipate customer needs and use customer insights to provide services that are beyond expectations and to drive and guide the development of new offerings.
You actively listen and check for understanding, adjusting communication content and style to meet the needs of diverse partners.
You build teamwork allowing others across the organization to achieve shared objectives. Also you will build a positive and motivating environment where a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts.
For This Role, You Will Need:
- Minimum bachelor degree (preferred mechatronics/electrical/mechanical )
- Minimum 2 years of experience in industries - practice in machines service is required
- Experience in reading user documentation (electrical/mechanical/ pneumatics/hydraulics)
- Expertise in SIEMENS Simatic S7 programming is advace
- Valid regulation for electrotechnical works
- Good command of English and Polish - (ability to communicate independently with customers)
- MS Office (Word, Excel, Outlook), Windows XP
- Willingness to frequent travel
By joining Emerson as a Service Engineer, you will be working at the heart of our business. This means that the skills gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment gives to the rich exchange of ideas and diversity of thoughts, that encourages innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.
Learn more about this here : https://www.emerson.com/en-us/careers/diversity-and-inclusion
