Patient Support Specialist

TEKsystems is looking to hire a Patient Support Specialist to work with a large, well-know healthcare company! If you have 1+ years of healthcare customer support experience and are looking to continue your career at a great company - apply today!

• Pay: $17.00-19.00/hour
• Shift: Monday-Friday 1st shift hours
• Remote position (MUST RESIDE IN INDIANA OR KENTUCKY)
  
  
  

Job Description

• Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients
• Performing patient level benefits verifications as applicable for all major medical pharmacy benefits plans
• Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance.
• Review of patient assistance enrollment forms and any supporting documentation to asses patient eligibility
• Communicating the patients eligibility to the patient, healthcare provider, and/or pharmacy
• Performs program welcome calls to patients
• Performs post Benefits Investigation calls to patients and physicians explaining coverage options
• Review and identify information that is missing and/or incorrect within program service requests/program applications
  
  
  

Skills & Qualifications

• 1+ years of healthcare customer support experience (prior auth, benefits verifications, etc.)
• Service minded individuals
• Troubleshooting and problem-solving mindset
• Ability to be a patient advocate/have tough conversations
• Professional verbal and written communication skills
  
  
  

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.