Technical Support Engineer (DWS-DWS)

We are looking for a Senior Technical Support Engineer with experience in API development and customer support. Our client is one of the biggest international companies located in Tokyo.

Responsibilities

• Provide technical support to partners building new API integrations that enable the exchange of data between external applications and Indeed’s solutions.
• Support partners via email and/or virtual meetings through planning, implementation and
  
  

delivery of new API integrations, resolving any issues that arise at any stage to ensure fast and quality delivery of data.

• Troubleshoot issues of new and existing partner integrations, collaborating internally with Indeed Partnerships, Product, Engineering, Sales, and Client Services teams.
  
  

Skills Required

• Native level of Japanese (N1 or Above)
• API development experience if not but JavaScript coding skills since they would understand how API works.
• Experience working with or for external customers and clients through email, meetings, or do presentations (not just internal facing).
  
  

Benefits

• Work in an international multicultural team
• Fully remote
• Flexible work hours
  
  

If you are interested, please click 'apply'.

I will reach out to you!