Key Account Manager

We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

This role works directly with one of Amcor’s Key Accounts. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for assigned account. This role is focused on share of wallet growth for the key account. 

WHAT YOU GET TO DO

• Geographic Scope: National
• Number of colleagues directly reporting to this job: 0
• Annual sales: $15-30 million

Drive for results:

• Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role.
• Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account.
• Manage account complexities to support customer requirements and anticipate future needs
• Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions
• Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win
• Deliver sales goals including profitable year-over-year growth for assigned territory.

Relationship Management:

• Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations
• Build collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs
• Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)
• Ensure Amcor and the Key Account adhere to contractual commitments.  This includes inventory management, and management of quality and service key performance indicators. 
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations

Stakeholder Engagements:

• Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials
• Manages accounts receivable as acceptable levels with assistance from the credit department
• Work with Strategic Marketing to identify actions to meet strategic unmet customer needs
• With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments

​Reporting:

• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting
• Drive forecast accuracy for improved business results
• Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders
• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool

WHAT WE VALUE

• Proven track record of successful sales growth and profitability
• Experience with negotiations
• Understands price and profitability
• Ability to operate in fast paced environment, prioritizing tasks and key deliverables
• Solution focused mindset
• Results oriented attitude
• Strong project management skills, ability to delegate and drive meaningful results
• Business and financial acumen which would translate toward but is not limited to being able to understand P&L’s and building customer proposals
• Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders.

WHAT WE WANT FROM YOU

• Bachelor’s Degree
• 5+ years relevant experience in technical, sales and general management, preferably within the packaging industry
• Experience in working in a large scale business-to-business environment
• Ability to travel domestically & internationally 60% of time.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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