VMware Support Engineer

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role: In this role, you will be responsible for providing comprehensive support for VMware products such as vSphere, vCenter, and ESXi, troubleshooting complex issues related to virtualization, storage, and networking. You will collaborate closely with cross-functional teams to ensure the seamless integration and optimal performance of virtual environments, while implementing best practices for VMware architecture and system tuning. A key part of your responsibilities will include conducting root cause analysis and developing detailed documentation to facilitate knowledge sharing. You will also participate in an on-call support rotation to address urgent technical issues as they arise. Staying up to date with the latest VMware technologies and trends is crucial for ongoing success in this dynamic environment.

Hands-on experience with additional platforms, such as Nutanix, Hyper-V, Synergy, DL hardware, or hyperconverged solutions like VXrail, is a strong advantage and will further enhance your ability to excel in this role.

Who you are:

• bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in VMware support or administration
• strong knowledge of VMware products and technologies
• experience with scripting languages (e.g., PowerShell, Python) is a plus
• excellent problem-solving skills and attention to detail
• strong communication and interpersonal skills
• preferred to have: VMware Certified Professional (VCP) and/or VMware Certified Advanced Professional (VCAP)

Salary starts at 2,700 EUR and is dependent upon relevant experience.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

Do you have any questions? Reach out to me via erika.balejova@external.merckgroup.com.