Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Network Engineering Manager to join our Production Network Engineering team within the Cloud Infrastructure Engineering organization in Chennai.
Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We aim to hire a leader who is not only looking to manage a group of subject matter experts but is also excited about being hands on and closely involved with our day-to-day operations. But enough about us, let’s talk about you!
You are excited about leading a team of hardworking network engineers tasked with delivering secure, flexible, and scalable production network infrastructure. You are a coach and talent magnet, while also continuing to execute technical projects of your own. Finally, you have experience with traditional network infrastructure design paradigms but also are excited to learn about the next generation of automation and infrastructure as code!
The Team:
The Cloud Infrastructure Engineering organization ensures the continuous availability of the technologies and systems that are foundational to athenahealth’s services. We are a close-knit geographically distributed collection of engineers who are pushing the envelope when it comes to deploying next generation network and telecom infrastructure. We support systems in both the private and public clouds, are relentless in automating manual repetitive work, and strive to provide our customers (both internal and external) with the most robust network solutions possible.
Job description:
· Provide managerial oversight of direct report’s technical projects and operational tasks.
· Maintain expertise in network technologies to effectively scope, engineer, and deliver on project work.
· Set and monitor performance goals & objectives, including providing feedback through performance appraisals, weekly one on ones, day-to-day discussions, etc…
· Eliminate barriers to productivity; determine strategies and tactics to help direct reports avoid distractions.
· Share the team vision and strategy to foster an understanding of the overall direction and the "why" behind decisions.
· Participate in a rotating 24/7 production on call schedule.
Education, Experience, & Skills Required:
· 10+ years of technical experience in Network Engineering and 3+ years of engineering management experience
· Track record of developing employees both technically and professionally
· Previous experience in a production environment with exposure to additional environments and their corresponding troubleshooting methodologies. This includes: Networking equipment (Cisco, Juniper, Palo Alto etc..) and protocols (OSPF, BGP, EVPN, IPSEC etc...) / Wireless / Aruba Clearpass, Web protocols and systems / Experience with virtualized and converged infrastructures / SDWAN designs and technologies
· Fundamental understanding of TCP/IP and associated routing and switching protocols
· Experience with public and private cloud environments
· Strong technical aptitude and ability to research & solve complex issues independently. Proven ability to multitask, effective time-management & project management.
· Bachelor’s degree in Computer Science or Engineering equivalent.
· Good to have Operating knowledge of Python, Git, SaltStack, Grafana, packet capture analysis
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
Arkansas Blue Cross and Blue Shield
