Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.
For highly regulated businesses in healthcare, it’s always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws….until now.
Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant.
We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.
In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP).
Our customers manage their customer data with:
Privacy Platform. We help healthcare providers automate their website’s + app’s HIPAA compliance, and safeguard patient data. This is our core product today
Future additional product lines! Our core product provides a platform that we're building marketing applications on top of.
We’re fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don’t care where you’re located, we need employees to be based in the US. Many of our team is concentrated in various metro areas like SF or NYC.
To balance out our remote-ness, we gather the team 2-4 times per year for offsites. We’ve been to Greece, Jackson Hole, Cabo, Santa Fe, and California wine country in the recent past.
We’re backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.
Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator’s S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.
In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now.
Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool.
If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.
Own & execute a pipeline revenue target
Scale sourced pipeline from Channel partners by educating and working strategically with new/existing partners to demonstrate the value of Freshpaint to them and their clients
Evaluate and meet with new inbound Channel partners to educate and determine their/their client’s fit with Freshpaint
Replicate the successful motions to find new Channel partners and maximize value from current Channel partners
Partner with the Customer Success team, our customers, and Channel Partners to mature customers advertising stack
Build and orchestrate relationships cross functionality between Freshpaint go to market (GTM), Channel Partners, and customers
Requirements - What You’ll Bring:
4+ years of experience in partner management, business development, or account management, ideally within the tech, SaaS, or marketing space
Proven track record in building and managing partnerships that drive revenue.
Strong understanding of marketing and sales principles, especially in co-marketing, referral programs, and go-to-market strategies.
Excellent communication and presentation skills; able to confidently educate and engage partners.
Analytical mindset with experience in using CRM and other partner management tools.
Ability to research, evaluate, and vet inbound interest by facilitating calls, analyzing data, conducting market research, and executing account mapping exercises
Self-motivated, organized, and adept at balancing multiple priorities.
Know how to take ownership, operate autonomously, but also know when to ask for help.
Value taking action over process. Taking an idea, such as co-marketing, co-selling, or education, from concept to launch with partners is exciting to you.
You’ll stand out if you have:
An understanding of advertising technologies and/or full funnel marketing is highly preferred.
Familiarity with data privacy and healthcare industry practices is exciting but not required.
Prior experience at an early-stage startup growing a Partnerships team.
Prior experience at an agency, in particular a large holding company agency
Joining a high-growth venture-backed startup as part of the early crew. You will be employee #70-80ish.
Competitive compensation with generous, employee-friendly equity. We have a 10-year exercise window.
Freshpaint Fridays: Half-day Fridays. Every week.
Unlimited PTO, with a minimum requirement of 2 weeks per year. Plus various observed holidays.
100% remote
Flex in-office if you want with $150 WeWork credits each month
401k
Health, dental, and vision insurance 100% covered by the company (some states it’s 99% because laws).
Mental health benefits - therapy appointments and more covered by the company
2 Treat Yourself Days per year: We'll pay you $100 to take a day off and do whatever makes you happy. The only catch is you have to share what you did with the rest of the team.
Generous parental leave
Paid Spotify
Health & Wellness benefit – gym membership or similar covered
Regular team offsites 2-4 times per year. We’ve been to Greece, Jackson Hole, Cabo, Santa Fe, California wine country, and Mexico City in the recent past. Ask us about the legendary Jackson offsites!
Ownership of your work, collaboration with a close team, and direct access to founders and what it’s like to build a startup. If you leave to start your own company, we'd love to be your first angel investors.
If you are interested in reading more about our team and our values, check out our team page.
Please reach out even if you don’t meet all criteria! If you’re smart and driven, we’d love to hear from you.
If you apply online, you will hear back if you're a fit within a week or two. You will not hear back if you're not a fit (or the position gets filled before we have a chance to chat). We look at everything, we promise.
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