Global Product Manager, Digital Security Services

Remote Product Manager Role - Live Anywhere in the USA 

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer 

• Competitive salary and bonus plan 

• Paid vacation/holidays/sick time - 15 days of vacation first year 

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one  

• Extensive product and on the job/cross training opportunities With outstanding internal resources 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

• JCI Employee discount programs (The Loop by Perk Spot) 

• Check us Out: A Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY 

What you will do

The Global Product Manager for Digital Security Services will play a key role within the Global Lifecycle Solutions team by leading the company’s development of our Connected Security services on a global scale. They will create a vision and roadmap for the expansion of this service through new capabilities and entry into new markets, differentiating Johnson Controls’ solutions business while supporting global commercial intensity.

Working within a heavily matrixed organization, the Global Product Manager will leverage the company’s milestone review process (RCLP / Rapid Closed Loop Process) to champion synergy across all necessary functions, including: commercial, marketing, central operations, service, installation, legal, finance, and engineering.  

How you will do it

• Drive the milestone process (RCLP) and secure business buy-in throughout the development and deployment of initiatives.

• Define and scale proposed service delivery models through various installation and service resources.

• Influence market requirements for product development efforts and steer these efforts through ongoing support to NPI planning goals and Engineering sprint reviews.

• Negotiate product backlog and dependencies with other teams (both internal and external) when necessary.

• Partner with Product Marketing resources to build and maintain customer-facing collateral that supports the program, serving as the Subject Matter Expert (SME) to represent the voice of the customer during this process.

• Collaborate with the Commercial team to define Go-To-Market (GTM) motions and associated measurement KPIs.

• Evangelize the product offering with front-line sellers, sales enablement resources, and customers.

• Represent the product line in business reviews, monitor performance, and drive continuous improvements and enablement throughout the product lifecycle.

What We Look For

Required:

• Minimum of 10 years total experience, with at least 5 years within the Security industry.

• Bachelor’s degree in Business Administration or a related field.

• Direct experience in Product Management and commercial sales or marketing is required.

• A hands-on style, adept at public speaking, negotiation, influencing, and customer-facing presentations.

• Ability to provide leadership without a direct reporting structure

• Comfort and experience presenting “upward” within the organization to manage expectations and maintain focus on initiatives.

• Resilience in the face of change, with the ability to adapt and learn on your feet.

Additional Information:

• This role will be 100% remote but is expected to be located within the United States. Candidates may choose to work out of any regional JCI office or from their home office at their discretion.

• Ability to travel up to 15% for customer meetings, trade shows, and other company events.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.