Client Service Representative - Contract (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We have several openings for Client Service Representatives for temporary contract positions during our busy season. In this role, you will be working together with our Client Facing team, checking the accuracy of all financial documents and entering data into a tracking database. the work hours are 9:00 AM - 6:00 PM Eastern Time, with some overtime likely.

This is a temporary, contract position expected to last through the end of June 2025. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

• Creation of financial documents and approval process using Adobe suite of software products

• Managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database

• Candidate must be computer savvy and capable of learning new software applications with relative ease

• Must have Client service experience. Candidate will communicate directly with clients as well as internal departments

• Must be comfortable working within a team while owning their own work

• Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines

• Candidate must utilize great time management skills to handle extremely high seasonal volumes

QUALIFICATIONS:

• Strong client services background.

• Excellent written and verbal communication and listening skills.

• Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.

• Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.

• Position requires full time from January through May with training in December.
 

Compensation range: $17.00 - $19.00 per hour.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. 

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.