Career Opportunities: Senior Case Manager Level 2 (59727)

Senior Case Manager – Self Insurance | Personal Injury | Perth, WA.  Commencing 6 January 2025

• Full Time Ongoing Opportunity
• Work from Home - Hybrid and Flexible working arrangements available
• Be a part of our national team of Personal Injury experts
• Take the next step in your career with the support to succeed

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

We are looking for a driven and dedicated Senior Case Manager to join our team and work in managing Self Insurance Claims within our Government Services division. This is an exciting, diverse, and unique role and would suit someone who is keen to take their workers compensation career to the next level, with ongoing training and genuine opportunities for career progression.  You will be exposed to a diverse portfolio of workers compensation claims across multiple jurisdictions. You will work within a team who are located around the country and who provide support to our state-based branches and clients by managing claims from multiple states of risk.

You’ll be responsible for:

• Managing a diverse portfolio of claims for clients.
• Interpretation and application of various legislation and regulations
• Assessment of injuries including reviewing medical reports and surgical requests
• Assessment of damages and negotiation of settlements
• Provision of instructions to legal counsel
• Liaising with key external stakeholders including brokers, insureds, solicitors, doctors, and claimants
• Utilising claims management systems
• Developing strategies to progress matters towards resolution
• Assisting in the retention of major clients by providing outstanding customer service

About you:

• Experience in a claims management role within workers compensation.
• You will have excellent communication skills both written and verbal with a customer focused approach.
• The ability to handle difficult situations and whilst resolving complex situations in a timely manner
• You will be proactive with the drive to learn and develop skills.
• Excellent time management skills and the ability to adapt when changes occur.

What's on offer:

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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