Practice Supervisor; Primary Care, East Hartford

Position Purpose: Under the direction of the Service Line Executive Director, the Practice Supervisor is responsible for supervising the daily operations of the practice and performing a variety of administrative functions related to the practice operations. 

What you will do: 

• Under the leadership of the Service Line Executive Director, the Practice Supervisor directly supervises support staff and all functions related to patient flow. 

• Ensures daily rounding is performed to enable smooth patient flow. 

• Coordinates staff within assigned practices to ensure proper coverage for quality patient care. 

• Monitors attendance for all practice employees. Addresses concerns in a timely manner. 

• Identifies office inefficiencies and proposes solutions. 

• Responsible for customer service and productivity standards within the assigned practices. Ensures that the Practice Manager is informed of issues in a timely fashion. 

• Collaborates with the Service Line Director in all hiring decisions and employee performance management. 

• Ensures all equipment is maintained and inventories are at appropriate levels for the practice needs. 

• Orients all new hires to practice office procedures and ensures access and training to systems as needed. 

• Ensures staff adherence to policies and procedures, compliance, risk management and HIPPA requirements. 

• Attendance is in accordance with departmental needs and organizational policies. 

Minimum Requirements: 

• High School Diploma or GED, Associate’s Degree Preferred 

• Two + years’ experience in an outpatient office environment; 1+ year supervisory/managerial experience is preferred. 

• Proven experience in all aspects of a medical practice. 

• Excellent organization and communication skills required. 

• Proficient use of computers and electronic medical record. 

• Ability to manage priorities in a fast-paced environment. 

• Demonstrated ability to successfully collaborate with all levels within the organization. 

Position Highlights and Benefits: 

Great benefits from Day 1 

Competitive pay 

Mission-Driven Team Environment 

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.