Performance Manager/Standardization

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.   

As our Performance Manager, you will act as an Engagement Lead (EL) for 3-6 hospital systems and serve as a Subject Matter Expert (SME) for 4-6 key metrics. Every day you will develop strategies to improve revenue cycle metrics while working closely with operations. You will audit, manage, monitor, report and present trends to leadership. You will also create bi-monthly packets of performance issues and lead bi-monthly Performance Management Meetings. To thrive in this role, you must have complete knowledge of the revenue cycle, project management and have outstanding communication skills.  

ponsibilities: 

• You will monitor and analyze Revenue Cycle KPIs across facilities. As well as stay updated on Revenue Cycle trends affecting healthcare systems. 

• You will need to collect, analyze, and present data for SME metrics. 

• Associates must meet regularly with stakeholders to review analysis, identify improvements, and communicate financial impacts. 

• Design and lead bi-weekly Performance Management calls. 

• Provide advice and feedback to foster relationships between Site Leads and Shared Service Liaison. 

• Assist Director in developing strategies to minimize metric degradation and suggest educational improvements. 

• Perform quarterly on-site visits to clients and Shared Services.  

Required Qualifications: 

• Bachelor’s degree or equivalent experience. 

• Three or more years of management experience 

• Five or more years’ experience working with hospitals in operations (e.g. Patient Access, CDM, revenue integrity, Patient Financial Services), compliance, clinical or finance areas 

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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