Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American’s Professional Liability Division (PLD) is proudly backed by the financial strength of Great American Insurance Company, and operates with the goal of providing broad coverage, competitive rates and industry-leading service to support your business. PLD offers medical and nonmedical service providers protection from claims alleging an act, error or omission by a firm, its staff or contractors working.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/professional-liability
The Professional Liability Division is looking for an Underwriting Manager to join their team. This will be a fully remote position.
Essential Job Functions and Responsibilities
- Assists Product Lead in training and leading employees in underwriting development and training..
- Has accountability for own risk selection/rejection, pricing, retention, growth, and profitability (within scope of authority and per divisional objectives) decisions
- Empowers employees to use independent judgment and initiative to support business goals.
- Ensures a high level of customer service.
- Review submissions and make decisions of what terms to offer (policy limits, credit limits, deductibles, coverage options and conditions, work programs, etc.).
- Ensures business is priced in accordance with company guidelines.
- May conduct investigations of new and existing accounts through review of submissions, supplements, review websites and financials.
- Makes recommendations on risks over authority.
- Ensures the appropriate utilization of underwriting, analysis, and desktop systems.
- Assesses risk quality and compliance within company guidelines and may initiates appropriate loss prevention actions.
- Ensures that appropriate reports are available, accessed, and appropriately used for rating and underwriting processes.
- Ensures that effective business relationships with internal and external customers/coworkers are developed and maintained in order to attract and retain profitable business.
- Ensures adequate number of visits are conducted with producers and principals in order to retain existing accounts, build and maintain business relationships, and develop new opportunities in support of divisional objectives.
- Serves as a technical expert in interpreting, explaining, and marketing products and services.
- Travels with less experienced underwriters and train these employees to become effective in maintaining and developing relationships during these meetings. Provides technical advice to lower level positions and other functional areas.
- Leads by example in providing excellent customer service. Compiles statistics and reports on service levels, activity, and customer experience. Identifies and recommends appropriate changes to processes/procedures to increase customer service/satisfaction.
- Administers, applies and may update underwriting rules and guidelines, rating manual rules, and insurance laws and regulations.
- Assists Product Lead in ensuring that the team meets performance targets.
- Analyzes quality and quantity of risks underwritten and prepares reports to communicate this information.
- Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
- Performs other duties as assigned.
Job Requirements
- Education: Bachelor’s Degree or equivalent experience. Master's in Business Administration (MBA) preferred but not required.
- Field of Study: Finance, Accounting or a related discipline
- Experience: Generally, 5 to 8 years of years of related experience, including 1 to 3 years of leadership experience. May be in the process of obtaining or may have already completed certification in area of expertise; appropriate certifications could include Chartered Professional Casualty Underwriter (CPCU)and/or Registered Professional Liability Underwriter (RPLU).
Business Unit:
Professional Liability
Salary Range:
$124,000.00 -$166,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.