Manager, Academic Enrichment and Student Success

The Manager of Academic Enrichment and Student Success provides leadership and operational management for the academic enrichment and The Manager of Academic Enrichment and Student Success provides leadership and operational management for the academic enrichment and student success initiatives as part of Institutional Effectiveness (IE). Reporting to the Vice President of Institutional Effectiveness, the role is vital in ensuring student success through high quality academic skills training, tutoring, and support services. The Manager of Academic Enrichment and Student Success fosters a supportive learning environment for students and faculty and promotes academic excellence by providing high quality academic skill trainings and services to Capella students at all degree levels.

Our headquarters is locating in Minneapolis, MN. For applicants who are in the area, you may be required to be onsite 1-2 days a week or for specific functions.

Essential Responsibilities:

• Develop appropriate strategies to align the portfolios and outcomes with university strategic goals and divisional objectives
• Promote the value of the various services provided by the Academic Enrichment and Student Success teams and improved student outcomes
• Proactively raise awareness of the risk areas at each degree level and share professional judgment and suggestions to the leader of Institutional Effectiveness
• Provide data-driven insights and consultative assistance to senior leaders and academic stakeholders in identifying, selecting and prioritizing high risk degree-level issues for interventions
• Influence, advocate, and participate in the development of interventions to mitigate risks to student continuation and completion
• Participate in developing and revising academic policy, implementing best practices, and providing faculty guidance on how to promote students’ academic skills and ensuring the academic integrity and standards
• Supervise and develop professional staff of this function
• Intentionally create an inclusive teamwork culture and encourage knowledge sharing and collaborative problem solving among the reporting units and project teams
• Assess, evaluate, and improve quality of academic skills and student success services
• Oversee the development of new writing and research skills training and services that effectively support students to move up their skills from the basic, intermediate, to the advanced level
• Facilitate the collaboration with academic leadership team, faculty and staff to enhance students’ writing skills at each degree level and reinforce ethical research practices
• Consult with academic leaders as needed on the development of new or restaged academic offerings with particular emphasis on the academic skills and student success initiatives, including writing and research skills curriculum.
• Provide leadership for cocurricular experiences Cocurricular Leadership Committee and other work groups as assigned
• Assist with and support as needed for other university initiatives related to degree program quality and student success

Job Skills:

• Strong leadership, communication, and interpersonal skills with the ability to build relationships with faculty, students, staff, and stakeholders.
• Knowledge of writing and research standards
• Experience with program development and process improvement and using data to make critical decisions
• Excellent analytical and problem-solving skills
• Strong computer and technology skills with proficiency in Microsoft Office suite of applications; comfort learning new technologies.

Experience:

• Minimum 5 years related experience in an educational setting, preferably in higher education.
• Experience in teaching, assessment of student learning, data-driven decision-making, and at-risk student intervention
• Minimum 3 years of experience managing and supervising staff.

Education:

• Master’s degree in education, higher education, English composition, writing, mathematics, statistics, data analysis, or a related discipline required; doctoral degree preferred.
• All degrees must be conferred from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.

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Other:

• Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). 
• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
• If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
• Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
• Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. 
• Able to access information using a computer.
• Other essential functions and marginal job functions are subject to modification.

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• SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary and benefits package.  The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.