Solutions Consultant (Chicago, IL)

Senior Solutions Consultant 

As a Senior Solutions Consultant, you’ll leverage your professional tenure, robust business acumen, and in-depth technical expertise to guide prospective customers through their Airtable evaluation and expansion. You will partner across lines of business as you lead the technical evaluation and compel decision-makers to choose Airtable as their critical operational workflow management tool. 

Solutions Consulting Mission Statement

Our mission is to fundamentally improve our customers’ quality of life by empowering organizations and the individuals that drive them to reimagine the way they operate, collaborate, and innovate in Airtable. 

We sit at the confluence of Sales, Services, Product, and Marketing and take a customer-centric approach to creating value through intentful listening, storytelling, expert guidance, tailored solutions, and applying a highly consultative process. 

We foster a culture of collaboration, creativity, and excellence through continuous improvement and professionalism. We strive to be the trusted partner that drives success and growth for every project, every team, and every individual we serve.

What you’ll do

• Collaborate with Pre Sales teams to identify, qualify and drive revenue opportunities at Enterprise accounts - net new and install motions 
• Build meaningful relationships with and serve as a trusted advisor to a prospect or customer’s technical teams
• Own the technical evaluation process showcasing customer-centric value within the context of the customer's unique requirements, workflows, and business process needs
• Translate the value of Airtable’s tooling into the language of the customer 
• Manage multiple sales cycles simultaneously, proactively communicating with stakeholders and prioritizing effectively
• Consult with credibility, bringing a well-rounded and unique perspective with hands-on cross-functional experience—i.e., direct experience in marketing, program/project management, consulting, operations, etc.
• Inform the product team and ultimately the product roadmap with meaningful market potential findings
• Represent Airtable in every engagement with the utmost care

Who you are

• An experienced customer-centric professional with a well-balanced skillset spanning business acumen, technical knowledge, and effective communication skills 
• 5-7 years of experience in SaaS Pre Sales  
• 7-10 years industry experience
• Experience managing sales cycles and owning the technical evaluation
• Working knowledge of Marketing, Product Operations, Retail MGMT, and other Business Units
• Knowledge of business operations - can make assumptions as it relates to value drivers for various personas and industries
• Understands best practices for structuring data in a relational database and database architecture 
• Passionate about creating unique solutions for complex business problems
• Loves the spotlight - adaptable and compelling communicator and presenter, easily matches the language of the room, author and storyteller
• Thirst for knowledge - researcher, analyst, emerging trends enthusiast
• Technically savvy, demonstrating a deep understanding of enterprise integration methodologies, best practices and API architecture
• Low code no code application experience throughout the customer life cycle
• Knowledge of complementary technologies and products - including but not limited to data warehousing and AI systems

Characteristics We Value

• Passion and creativity
• Autonomous and motivated
• Purposeful, thoughtful, and detail-oriented 
• Effective time and project management
• Curiosity

Other

• BS/BA, MBA preferred or equivalent experience
• Airtable knowledge or certification preferred
• Command of the Message preferred
• Travel as needed - seasonality peaks at 40-50%

What we offer

• Health care: we have you 100% covered (and your dependents 65% covered) with competitive medical, dental, and vision insurance. You’ll also be eligible for a complimentary membership to One Medical Group.
• High Deductible Health Plan w/ Health Spend Account contribution
• $200 monthly wellness stipend for you to use to invest in your overall wellness
• Mental Health Support
• Family Planning Support (fertility, adoption, surrogacy)
• Generous PTO, sick leave, and parental leave

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

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