Key Account Manager (Riga/Vidzeme regions)

Viatris SIA

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

Access – Providing high quality trusted medicines regardless of geography or circumstance;
Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 
Partnership – Leveraging our collective expertise to connect people to products and services. 
 

Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment.

For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

In this role, you will be responsible for driving business revenue by meeting sales, growth, market share, and productivity targets within your assigned territory through effective promotion of company products and strategic resource allocation within budget. You will also be responsible for developing and nurturing business relationships with healthcare professionals (HCPs) to achieve business results and support programs that enhance patient adherence to therapy. Additionally, you will be responsible for organizing customer events and programs in collaboration with the marketing team to develop and implement educational projects for HCPs and patients, ensuring these projects are effectively adapted in your territory. Furthermore, you will be responsible for contributing to stakeholder mapping, including segmentation, and profiling, and ensuring accurate and timely data entry in the CRM system.

Every day, we rise to the challenge to make a difference and here’s how the Key Account Manager (Riga/Vidzeme regions) role will make an impact:

• Business intelligence:

  • Achieve or surpass territory targets within set budgets and timelines.

  • Seek business opportunities with a thorough understanding of products and territory accounts.

• Territory intelligence:

  • Collaborate daily with HCPs (GPs, GP assistants, nurses, pharmacies, and relevant specialists like neurologists, ENT specialists, and allergists).

  • Understand customer organizations, networks, and influences on decisions (e.g., peer relationships) and share this information with cross-functional teams.

  • To be an expert in orchestrating various customer-centric activities educational projects in your area (conferences, round tables, meetings, etc.) within the budget.

  • Prioritize and plan engagements and activities effectively.

  • Achieve coverage and frequency targets through face-to-face, group meetings, non-promotional visits (including virtual calls).

• Product intelligence: Promote products according to strategy, campaign briefs, and policies.

• Digital Tool Orchestration and Project Management:

  • Utilize various engagement channels and platforms, driving orchestration based on customer preferences (RTEs, mass emails, HCP platforms, etc.).

  • Provide insights and feedback from customer interactions.

• Communication, Compliance and ADR: Ensure effective cross-functional communication to coordinate interactions and deliver impact and compliant to all policies.

About Your Skills & Experience

For this role, we’re looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

• Experienced as Senior Sales Representative or Key Account Manager with over 2 years of expertise in pharmaceutical sales/Healthcare market

• Proven track record in Key Opinion Leader (KOL) management and strong project management skills

• University degree or the equivalent

• Successful customer relationship management experience

• Account and Territory Management experience

• Knowledge of marketing concepts within strategic planning process.

• Fluent Latvian language, good English

• Excellent negotiation, communication, and presentation skills

• Excellent computer skills

• Valid Driving License

At Viatris, we are dedicated to building a truly diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t fully align with every requirement, we still encourage you to apply. You may just be the right candidate for this or other roles.

Benefits at Viatris

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Some of our benefits include the following on top of a competitive salary:

• Starting salary from 2600 EUR NET, with adjustments reflecting the candidate’s experience and professional background.

• Excellent career progression opportunities

• Work-life balance initiatives

• Bonus scheme

• Health insurance

• Pension

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission. The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be. If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission. We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve. To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.